It specialist serp_jobs.h1.location_city

Job Title

Lead Data Center IT Specialist

Job Description Summary

Responsible for overseeing and guiding the end-to-end delivery of enterprise data center IT infrastructure service tasks. This role includes providing technical leadership, ensuring adherence to service standards, mentoring team members, and driving continuous improvement. The Lead is proficient in the use of corporate service management applications and demonstrates advanced collaboration, communication, and issue resolution skills to ensure timely and effective fulfillment of service requests.

Job Description

Job Description :

• Provide technical leadership and oversight to team members in the execution of infrastructure tasks and incident resolution
• Mentor and train junior team members; provide guidance on best practices and procedural compliance
• Lead infrastructure projects from planning through execution, ensuring alignment with business priorities
• Collaborate with cross-functional teams and leadership to develop and refine operational strategies and workflows
• Ability to work a shift schedule
• Monitor performance metrics and develop action plans for continuous service improvement
• Represent the team in leadership meetings and provide input on infrastructure planning and resource allocation
• Installation and removal of premise and computer room IT hardware and network cabling
• Action Change and Incident management support requests : Respond to network problems, identify root cause and effect corrective actions while effectively collaborating with peers, customers and leadership
• Action Smart Hands (IT hardware) repair and upgrade tasks : PSUs, DIMMs, CPUs, storage devices, motherboards, NICs, base configuration deployment, etc.
• Execute infrastructure delivery and support tasks without interrupting active data processing
• Utilize corporate workflow management tools
• Deliver services within deadlines and SLAs
• Manage projects and schedules in support of workflow delivery
• Manage and maintain raised floor infrastructure databases
• Support leaders in developing and implementing policies, standards and procedures

Requirements :

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

AAP / EEO STATEMENT

C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com . Please refer to the job title and job location when you contact us.

INCO : "Cushman & Wakefield"