Liaison h1.location_city

Statement of Duties The employee is responsible for providing community engagement and impact mitigation services for public infrastructure improvement projects and private construction activities in the public right-of-way.

Essential Functions:

• The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed.
• The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
• Organize project construction progress meetings and weekly right-of-way construction coordination meetings with City contractors, private utilities (Eversource, National Grid), and interdepartmental teams, as well as intragovernmental and external partners, as requested by the Director of Infrastructure & Asset Management.
• Identify and help resolve potential conflicts (e.g., detour routes, utility service interruptions, etc.) between work planned by different contractors and agencies.
• Prepare and distribute weekly right-of-way construction update reports for internal distribution.
• Coordinate with the Department of Communications & Community Engagement to develop public construction updates.
• Serve as primary point of contact with impacted constituents and/or businesses.
• Coordinate with City staff, consultants, and contractors to resolve impacts.
• Inform senior City management of ongoing issues and escalate issues appropriately for resolution.
• Establish trust and open communication between constituents and project team members.
• Facilitate positive working relationships between private utilities and City technical teams.
• Monitor adherence of contractors and private utilities to the requirements of the city construction documents and permit conditions with respect to the continuation of city and/or special services such as driveway access, package deliveries, street sweeping, dust control, snow removal, trash/recycling pick-up, handicap access, pick-up/drop off, and other constituent services.
• In collaboration with project teams, prepare and distribute project status updates and construction activity notices for distribution to impacted neighborhoods and businesses as construction activities change.
• Coordinate and facilitate IAM project community meetings with residential communities, abutting businesses, and other special interest citizen groups.
• Meetings are intended to inform constituents and develop construction impact mitigation strategies.
• Such meetings may include planning, preconstruction, construction site visits, neighborhood, tree management, school educational visits, and others.
• Attend and participate in project construction meetings.
• Assist City project managers and the Communications Department by engaging constituents to identify and prioritize issues and coordinate the development of strategies for direct and/or on-site communications with residents and businesses as necessary throughout the project schedule.
• Prepare technical responses to citizen requests, comments, and concerns submitted via the 311 Q-Alert system in coordination with IAM and Communications staff.

Recommended Minimum Qualifications Education and Experience:

• Bachelor’s Degree and two to five (2-5) years with community outreach, communications or public relations; or any equivalent combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job.

Other Requirements:

• Valid Class D driver’s license Knowledge, Abilities and Skill Knowledge : A working knowledge of construction management.

Ability:

• Ability to handle problems and emergencies effectively; ability to communicate clearly, both orally and in writing; ability to operate a personal computer; ability to maintain confidential information; ability to maintain, manage, and organize records; ability to deal appropriately with City employees, City officials, and members of the general public.

Skill:

• Strong interpersonal skills; excellent communication skills, both oral and written; database administration skills.
• Work Environment The work environment involves everyday discomforts typical of offices, with occasional exposure to outside elements.
• Noise or physical surroundings may be distracting, but conditions are generally not unpleasant.
• Employees may be required to work beyond normal business hours in response to attending evening meetings or completing work assignments.
• Physical and Mental Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the position’s essential functions.
• Physical Skills Few physical demands are required to perform the work.
• Work effort principally involves sitting to perform work tasks, with intermittent periods of stooping, walking, and standing.
• May also be some occasional lifting of objects such as office equipment and computer paper (up to 30 lbs).
• Motor Skills Duties are largely mental rather than physical, but the job may occasionally require minimal motor skills for activities such as moving objects, operating a telephone, a personal computer, and/or most other office equipment, including word processing, filing, and sorting of papers.
• Visual Skills Visual demands require constantly reading documents for general understanding and analytical purposes.

Hours:

• Full-Time, City Hall Hours Salary: $75,000 annualized, plus benefits Union: Non-Union FLSA: Exempt Date Posted: February 23rd, 2026 ------------------------------------------------------------------------------------------- The City of Somerville is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, sex, religion, age, national origin, disability or any other protected category.

Women, minorities, veterans, and persons with disabilities are encouraged to apply.

• Auxiliary aids and services, written materials in alternative formats, and reasonable modifications in policies and procedures will be provided to qualified individuals with disabilities free of charge, upon request.
• Persons with disabilities who need auxiliary aids and services for effective communication (i.e., CART, ASL), written materials in alternative formats, or reasonable modifications in policies and procedures in order to access the programs, activities, and meetings of the City of Somerville should please contact Adrienne Pomeroy at 617-625-6600 x 2059 or apomeroy@somervillema.gov.

Pre-Employment Requirements for All Employees:

• MA Criminal Offender Record Information (CORI) clearance Completion of Conflict-of-Interest Law Education training for municipal employees Overview of Total Rewards: 4 weeks annual vacation for non-union positions.
• Union positions vary by contract.
• Please note, police officers are members of the SPEA union.
• Public Health Nurses are part of Union A (SMEA).
• Medical insurance through the Group Insurance Commission (GIC) - 80% of premium costs paid by City Dental coverage low and high plans through Cigna Vision care through Vision Service Plan (VSP) Long term disability through Sun Life Group and voluntary life insurance through Boston Mutual Health Care and Dependent Care flexible spending through Benefit Strategies Deferred compensation plans through a choice of three vendors Free, confidential services through the Employee Assistance Program (EAP) provided by E4Health Annual cancer screening & wellness release Somerville Retirement Pension System Tuition reimbursement MBTA pass program FREE Blue Bikes membership Eligible employer for the Public Service Loan Forgiveness Program (PSLF) Benefits listed are for benefits-eligible positions and the above information is meant to be a general overview of the benefit programs offered by the City of Somerville and not a binding contract.
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