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U-Haul Part-Time Live Verify Phone Agents

Location : 2727 N Central Ave, Phoenix, Arizona 85004 United States of America Part-Time Live Verify Phone Agents work with customers who opt to rent with U-Haul using our Truck Share 24 / 7 program. Customers process their rental and dispatch through the U-Haul app on their smart phone. PT Live Verify Phone Agents review the customer's information and are responsible for ensuring that everything meets the required standards to rent before approving the rental dispatch. This position requires receiving inbound calls and making outbound calls and interacting with the customer via chat to explain and / or obtain the required information to rent. At the same time, you will be helping multiple customers digitally or via chat.

Interested in moving forward? Please apply on the computer you plan to work from rather than your cell phone. Otherwise, you risk your application being denied. MUST be included in your application in order to be considered :

• Screenshot of your results for the Computer Specs test- Must pass in order to be considered
• Screenshots of your scores for the in your Facial Recognition Assessment- Must pass 80% in order to be considered
• Complete your Computer Literacy and Typing Assessment : https : / / www.ondemandassessment.com / link / index / JB-PTOV6RMOM?u=1099837
• It is IMPERATIVE that you carefully read and follow the details and instructions listed regarding the tech requirements.

Rate of pay : $16.50 / hr (Note : Hourly base pay rate may be higher, depending on state or local minimum wage laws.) How schedules work :

January shift needs :

Part-Time Benefits include :

Essential Functions :

Requirements :

Training / Education :

The following is required to work from home :

Technical Requirements :

Applications are not currently accepted from Residents of : WA, CA, CO, MD, NM, WA, or the District of Columbia or outside of the US. U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are : Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team. U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.