Loan servicing specialist [h1.location_city]

About This Job

The main purpose of this job is to provide back office operations support for commercial, business banking, and a variety of specialty lending products.

Essential Functions

Complete a preliminary review of loan submissions to ensure regulatory and legal compliance

Prepare loan documents in accordance with Commerce Bank’s credit policy

Interpret complex loan documents to set loans up on the loan accounting system

Post loan transactions and providing account problem resolution

Process complex loan accounting transactions such as syndications and participations

Provide ongoing monitoring and reporting of collateral securing commercial loans

Complete a post-closing review to ensure all documents comply with regulatory requirements and Commerce Bank policy

Collaborate with internal and external business partners to improve service levels

Create or update procedural manuals and job aids as needed

Provide research and resolution to customer concerns / issues

Performing other duties as assigned

Knowledge, Skills & Abilities Required

Ability to analyze, interpret, and understand commercial loan and / or legal documentation with a high degree of accuracy

Basic knowledge of commercial loan servicing databases and systems, including but not limited to Shaw, ELAR, Credit Stream, LaserPro, CAC, and Appian

Basic knowledge of federal banking regulations, especially those related to commercial lending

Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities

Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills

Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

Intermediate level proficiency with Microsoft Word, Excel, Teams, and Outlook

Education & Experience

Associate degree or equivalent combination of education and experience required. Bachelor’s degree preferred.

1+ years financial services experience required

Commercial lending experience preferred

• Hybrid Schedule : In office 3 days per week (after training)
• For individuals applying, assigned and / or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Commercial Loan Servicing Specialist job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $21.40 to $24.50 per hour.