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Job Title: Order Processing Specialist

Location: Miami, FL (Wynwood) - Hybrid Schedule (Onsite Tuesday, Wednesday & Thursday)

Pay Rate: $26/hour

Employment Type: Temp-to-Perm

Start Date: ASAP

About the Opportunity

A fast-growing consumer goods company is seeking a detail-oriented and systems-savvy Order Processing Specialist to join its Operations team in Miami. This role plays an important part in ensuring smooth order management and communication between Sales, Operations, Finance, and warehouse partners.

The ideal candidate is highly organized, analytical, and comfortable working across multiple systems. This role is perfect for someone who thrives in a fast-paced environment and enjoys working with data, processes, and cross-functional teams to ensure orders are processed accurately and efficiently.

Key Responsibilities

Order Management & Processing

• Process customer orders across internal systems, business partners, and customer platforms
• Review incoming orders for accuracy, contract compliance, and adherence to business guidelines
• Enter order and financial data into systems to ensure timely processing and shipment
• Coordinate with warehouse teams to ensure orders ship on schedule

Customer & Partner Coordination

• Resolve order processing and invoicing issues, escalating when necessary
• Address customer concerns related to shipping delays or damaged goods
• Update customers with order details including shipping information and tracking numbers
• Maintain and update customer records including ship-to addresses and contact lists

Financial & Data Support

• Work with Finance to resubmit past-due invoices and update payment status from customer portals
• Ensure a high level of data accuracy and quality control across all order documentation
• Maintain consistent documentation and validation of completed work

Operations Support

• Maintain operating and quality standards aligned with service objectives
• Assist with additional operational projects as assigned

Qualifications

• Bachelor's degree in Business, Finance, or a related field preferred
• 0-3 years of experience in order processing, invoicing, data entry, or customer operations
• Strong proficiency in Microsoft Excel (candidates will complete an Excel assessment)
• Experience working with ERP systems such as NetSuite, SAP, or similar platforms is a plus
• Basic familiarity with EDI order processing is highly preferred
• Experience coordinating with shipping vendors such as FedEx, UPS, or freight carriers is a plus
• Strong attention to detail with fast and accurate data entry skills
• Excellent written and verbal communication abilities
• Ability to manage multiple priorities in a fast-paced, performance-driven environment
• Positive, collaborative team player with a proactive and solutions-oriented mindset

Preferred Background

Candidates with experience in consumer goods, retail, or product-based companies are strongly encouraged to apply. This role is ideal for someone who enjoys working within operational systems and contributing to the efficiency of a growing organization.

Please submit your resume in Word format for immediate consideration.

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