Mailroom clerk Jobs in Billings, MT

Our property is seeking a night auditor on Saturday & Sunday from 10 pm to 6 am to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.

Compensation:

$15 - $16 hourly

Responsibilities:

• Ensure all guests feel they are having an exceptional experience at the property
• Perform additional bookkeeping, administrative, and accounting procedures as required
• Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
• Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
• Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages

Qualifications:

• Experience in the hospitality industry or guest services is preferred, but not required
• Computer proficiency is required; experience with accounting or reservation software is preferred
• Some college is preferred but a high school diploma or equivalent is required
• Great communications. and excellent customer service skills are required
• Requires a flexible schedule that allows for overnight shift hours

About Company

Holiday Inn Express & Suites Billings West is a Torchbearer Award-winning hotel proudly serving the Billings, Montana community. We believe that caring for our employees empowers them to provide exceptional service to our guests. Our team thrives in a fun, community‑focused environment that supports collaboration, growth, and outstanding hospitality.

Benefits include:

• Competitive wages for all positions
• Health insurance (full‑time employees)
• Supplemental health coverage, including vision and dental (full‑time employees)
• 401(k) retirement plan
• Paid time off
• Employee discounts at all IHG hotels