Mailroom clerk Jobs in Wilmington, NC

Health Unit Clerk

The Health Unit Clerk works under the direction of the Nursing leadership and the staff nurse to provide clerical and support duties associated with maintaining the smooth functioning of the unit.

Schedule: 7pm - 7am, Night Shift, Part-Time (Shift Differential for 7pm-7am)

Department: Neuro Surgical

Location: Novant Health New Hanover Regional Medical Center - NH NHRMC

Remarkable Care. Remarkable Careers.

Why become a Health Unit Clerk at Novant Health? Tuition Reimbursement Programs to assist you in your career growth!

Novant Health is committed to improving the health of its communities, one person at a time. We have a strong focus on innovation and research offering best-in-class technology and clinical care. We are committed to providing high-quality, affordable healthcare to all our patients as well as equipping our workforce with the tools and support needed.

Come join a remarkable team where quality care meets quality service, in every dimension, every time.

What You'll Do

Communicates verbal information accurately and courteously in accordance with the Medical Center's policies and standards. Organizes and performs work effectively and efficiently.

Facilitates the flow of patients throughout the Medical Center by accurately arriving and transferring patients in the appropriate systems in a timely manner. Maintains and verifies accurate patient census. Reviews and updates the care team assignments for each patient each shift. Courteously greets patients, visitors, staff, physicians and others upon their arrival in the department offering assistance and guidance when needed. Demonstrates positive interpersonal relations in dealing with all members of the team. Provides systems support and training as defined within the organization and the department. At the direction of the manager/coordinator/charge nurse, each shift assigns phones and staff locators to each unit staff. Responsible for ensuring all on-duty staff have patient assignments, and all off-duty staff are no longer active. Perform quarterly battery checks on locators. Educate new staff on the use of locators and phones. Performs prepping, scanning, and indexing of patient paper medical records so that these documents are available immediately in the electronic medical record (EMR). Accountable for ensuring records are released appropriately. Responsible for assuring that equipment in the department is maintained by tagging item needing repair (if applicable), notifying the appropriate department for repair, verifying work completed, and following up as needed. Maintains and orders supplies as defined by the manager.

What We're Looking For

Education: High School Diploma or GED, required. Vocational / Technical, preferred. Vocational education as a Unit Clerk or equivalent.

Experience: 1 year of Experience, preferred. Prefer knowledge/experience with medical terminology.

Additional Skills (required): Demonstrates standards of performance (ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence.

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

Job Opening ID 195879