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Mall • baltimore md
Sales Manager - The Mall in Columbia
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AKIRATowson, MD, USA- [job_card.full_time]
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Sales Manager
About AKIRA
Founded in 2002 with our first women's boutique in Chicago, AKIRA has grown into a national fashion powerhouse with 35+ retail locations and a thriving eCommerce platform at shopAKIRA.
What sets us apart? Fanatical, obsessive attention to our customers' needs and desires. At AKIRA, every team member is empowered to Act and Think Like an Owner, a mindset that fuels innovation, accountability, and success across the business.
The Position: Sales Manager
Overview:
AKIRA Sales Managers are fanatical sales people, goal-driven & servant leaders. They ensure that our customers are styled by experts who eat, sleep, and breathe fashion. We live to make our customers look & feel good! They relentlessly hire & train to ensure their store has top-notch talent! Through leading by example and thinking & acting like an owner, our managers stop at nothing to achieve their personal & store goals.
Responsibilities:
- Recruiting, interviewing, & hiring new employees & managers
- Training, developing, & retaining top-notch employees & managers
- Developing & maintaining a high store morale
- Reinforcing & improving our selling culture through our 5 steps of selling
- Delivering in the moment & written feedback
- Acting as a supreme motivator for employees & managers
- Ensuring store operations and visual presentation are up to AKIRA's standards
- Upholding and enforcing all of AKIRA's policies
- Achieving & surpassing individual sales goals
- Achieving & surpassing the store's daily, weekly, & monthly sales goals
- Leading by example to promote and exemplify AKIRA's culture, & code of conduct through our 4 principles
Requirements:
- Passion for fashion
- Fanatical work ethic
- Strong Leadership skills
- Excellent communication & organizational skills
- High motivation and an appropriate sense of urgency
- Minimum of 1 year experience in retail management
- Ability to supervise, motivate, & direct employees effectively
- Ability to adapt well to new direction and embrace change
- In-depth knowledge of visual merchandising & customer service
- In-depth knowledge of store operations including: inventory control, loss prevention, retail systems, & store budget preparation
- Ability to work in a highly entrepreneurial environment, where being hands-on is critical to our store's success
- Ability to work in a collaborative environment and establish & sustain strong relationships with employees & managers
Physical Requirements:
- Move product, supplies and/or boxes repetitively; ability to push, pull, lift a maximum of 50 lbs. based on needs of the role
- Ability to stand/walk for extended periods of time, including a 10-12 hour shift
Benefits and Perks:
AKIRA offers competitive benefits for full-time employees, including Medical, Dental, Vision, Pet Insurance, Life, LTD, FSA/HSA/Dependent Care FSA, Flex Transit (CTA), 401(k), and a generous employee discount. We're committed to internal growth, providing meaningful development and career advancement opportunities.
Compensation:
At AKIRA, we are committed to fair and transparent compensation practices. Compensation for this position will be determined based on experience, qualifications, and other job-related factors. Additional compensation and benefits may also apply and will be discussed during the hiring process.
Job Type: Full-Time