Management consultant h1.location_city

Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us.

Senior Consultant, Readiness and Requirements

SDS (Solution Deployment and Services) Readiness ensures the Implementation and Service and Support organizations are effectively prepared and ready for all new product and software releases. The Sr. Consultant will understand, develop and drive SDS strategic direction in an assigned platform. The Sr. Consultant supports the SDS organization by leading and contributing to new product and services projects utilizing project management skills, functional knowledge (e.g. Implementation and Service operations), and business acumen. Additionally, the Sr. Consultant collaborates with numerous cross-functional stakeholders to drive readiness through planning, scheduling and execution of all deliverables within the scope of assigned projects.

Competencies

Strategy and execution (platform focused)

• Must clearly understand and be able to articulate the needs of the SDS organization beyond the perspective of a particular function or job (PM/Analyst/CSC Agent). Understanding of how the organization works, how the functions interact, how decisions in scope impact our ability to implement and support as well as how they impact BD financially is critical.

• Must be able to see the big picture and make informed suggestions on strategic direction. At the same time must be able to partner with the platform to define detailed scope items for individual versions as well as roadmap items for future versions.

• Ability to develop a solid understanding of where a particular product/program fits into a connected medication management solution and ability to engage stakeholders from other projects as appropriate to ensure alignment across products.

• Must be able to successfully define and articulate detailed product scope items in support of continuously improved –ilities (support, implement, use).

• Define, drive and deliver clear, measurable commercial release entrance and exit criteria.

Project Management

• Lead multiple new product and sustaining release projects simultaneously using project management methodologies (scope management, tollgate, and risk & change management processes).

• Lead the development of project charters, plans, and schedules; manage project budgets, communication plans, project review meetings, and deliverables.

• Develop and execute comprehensive readiness (Implementation and Support) plans that meet MMS business objectives and support customer expectations.

• Identify and monitor key measures to ensure project success and prepare project status reports.

• Coordinate/facilitate/support all aspects of project management in regards to key organizational, process and technology change levers to align resources and operations with business objectives.

• Close collaboration with product core teams to drive SDS readiness activities and processes.

• Resource and lead cross-functional extended project teams

• Must be organized to run a well-executed project but performance must be elevated above completing a project plan or task list.

• Solid understanding of and experience with risk management (identifying, communicating, mitigating and escalating).

• Expert level knowledge of BD GPDS (Global Product Development System) or ability to become an expert.

Leadership (people focused)

• Lead and develop a high-performing extended team

• Participate in developing goals and objectives for extended team members

• Provide meaningful input into annual review for each extended team member

• Develop a solid network at all levels of the organization

Communication

• Create and deliver presentations that provide succinct/concise recommendations to management team and be able to provide rationale and justifications behind the recommendations.

• Understand and articulate the project’s impact to its stakeholders. Partner with stakeholders on plans to manage the impact of a project, including training, communication and risk management.

• Must be willing and able to constructively challenge ideas in private and public conversations across numerous roles and levels. Be a champion for the SDS organization.

• Ensure adoption of new processes and knowledge application by identifying, monitoring and communicating success metrics.

• Draft communications and partner with Education Services team to drive timely and successful creation of training content.

Technical

• Simultaneously contribute to multiple product and process improvement projects led by others using technical skills such as Agile, LEAN, six sigma, CTQ, etc.

• Gather requirements, define and document business processes/procedures using workflow modeling techniques.

• Analyze LCR quantitative and qualitative data and recommend insights and solutions to management team and partner organizations.

• Use data insights, process knowledge and critical thinking to identify and validate readiness opportunities.

• Develop business cases for readiness approach to optimize customer experience.

• Strong preference to candidates with experience in SaaS/IaaS product release and/or Microsoft Azure/Amazon Web Services.

Administrative/Other

• Efficient and effective use of matrixed resources

• Entrepreneurial nature

• Comfortable with ambiguity

• Self-starter

• Must be able to build relationships across functions and business units

• Timely completion of internal company documentation and required training

• Mentor colleagues on best practices for project management and process design

• Perform other duties as assigned

Requirements

• 5+ years of experience in project management and/or process improvement

• Bachelor Degree preferred, will consider experience in lieu

• Demonstrated experience developing and leading product strategy

• Previous readiness experience highly desired

• Demonstrated strong matrix management skills

• Agile and forward thinking

• Seven or more years of experience in project management and/or process improvement

• Managed/supported projects cross-functionally in an iterative, fast paced environment

• Strong MS office skills particularly in advanced PowerPoint & Excel

• Strong analytical, problem-solving, verbal, listening and interpersonal skills

• Excellent Verbal, Written and Communication Skills

• Strong leadership, group facilitation, and project management skills

• Strong business operations/business process knowledge/experience

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health.