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JOB TITLE: Manager, Program Management

DIRECT REPORTS: Program Managers, Program Administrators

DEPARTMENT: Program Management

REPORTING TO: General Manager

PRIMARY FUNCTION OF POSITION:
Libra Industries is seeking a Manager of Program Management to lead our Dallas-based Program Management team and drive execution excellence across our customer portfolio.

This role is responsible for ensuring successful delivery of customer programs—from quote through production—by leading a team of Program Managers and Program Administrators, strengthening cross-functional alignment, and ensuring customer commitments are met or exceeded.

This is a high-visibility leadership role based onsite at our Dallas (Richardson), Texas facility, partnering closely with the General Manager and site leadership to support operational performance, customer satisfaction, and profitable growth.

DESCRIPTION OF DUTIES:

Customer Program Leadership

• Lead execution of customer programs to achieve on-time delivery, customer satisfaction, and financial performance goals
• Provide oversight and guidance on program timelines, risks, and recovery plans
• Ensure proactive and consistent communication with customers and internal stakeholders
• Partner with Sales to support customer growth, retention, and new business opportunities

Financial & Business Performance

• Drive program performance aligned with gross margin, cost improvement, and operational objectives
• Oversee quotation responsiveness, accuracy, and competitiveness
• Manage program forecasts to support production planning, capacity, and inventory management
• Develop and execute annual departmental goals aligned with site and corporate strategy

Team Leadership & Development

• Lead, coach, and develop a team of Program Managers and Program Administrators
• Establish clear expectations, accountability, and performance standards
• Support talent development, succession planning, and capability building within the team
• Foster a culture aligned with Libra’s Built to Deliver commitment

Cross-Functional Leadership

• Partner closely with Manufacturing, Engineering, Supply Chain, Quality, and Sales
• Drive alignment and prioritization to ensure successful execution of customer commitments
• Lead continuous improvement initiatives to enhance program execution, communication, and responsiveness
• Support implementation and effective use of ERP and program management tools

EDUCATION/EXPERIENCE REQUIRED:

• 5–10+ years of experience in:
• Program Management
• Account Management
• Customer Program Leadership
• Manufacturing environment (EMS, aerospace, precision machining, or similar preferred)
• Prior leadership experience managing or mentoring program or customer-facing teams
• Strong business acumen and ability to manage program financial performance
• Excellent communication and customer relationship skills
• Ability to lead in a fast-paced, operational manufacturing environment
• Associate’s degree or equivalent experience

SKILLS/EXPERIENCE PREFERRED:

• Bachelor’s degree
• Experience with ERP systems (Macola or similar)
• Experience supporting complex manufacturing programs
• Program Management certification (PgMP or PMP)

WORK ENVIRONMENT:

• This is an onsite leadership role based in Dallas (Richardson), Texas
• Hybrid office and manufacturing floor environment
• Regular presence on the shop floor supporting operational execution
• Some travel may be required

PHYSICAL REQUIREMENTS:
• While performing duties of this job, the employee must have good hearing and vision.
• Ability to walk the shop floor and lift up to 20 pounds.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Libra Industries is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

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