Manager it serp_jobs.h1.location_city
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Manager it • houston tx
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The Manager, IT Support will lead the organization's IT support function while actively contributing to daily technical operations.
This hands-on leadership role is responsible for managing the supp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
IT department and supporting internal operations.Collaborating with department heads to assess technology needs.Coordinating the installation of hardware and software systems.Managing vendor relati...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
About Harris County and Universal Services : .Harris County Universal Services (Universal Services) is transforming the way the County does business and seeking IT Program Managers to join our team.U...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Running regular checks on network and data security Identifying and acting on opportunities to improve and update software and systems Developing and implementing IT policy and best practice guides...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
We are looking for the right people people who want to innovate, achieve, grow and lead.We attract and retain the best talent by investing in our employees and empowering them to develop themselve...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
As a leading provider of water and wastewater treatment solutions, we rely on efficient and effective IT systems to support our operations and deliver exceptional service to our customers.In this r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
A company is looking for an IT Manager to oversee internal IT needs and support a global, remote workforce.Key Responsibilities Work with senior leadership to prioritize and plan business milesto...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
The Manager, IT Support will lead the organization’s IT support function while actively contributing to daily technical operations.
This hands-on leadership role is responsible for managing th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose : accelerating the transition to a carbon-free future.
We have been the leader in clean energy p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
NAVA Software solutions is looking for an IT Infrastructure Manager.Location : Central Houston TX - Onsite.Duration : Full time / Direct Hire.
Our client is seeking a hands-on Manager of Information Tec...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Gridforce Energy Management's mission is to ensure power flows consistently and reliably while enhancing our client's profitability and reducing their risk exposure.
Since 1999, Gridforce has been p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
The IT Manager is responsible for leading the IT department and supporting internal operations.Collaborating with department heads to assess technology needs.
Coordinating the installation of hardwa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
At our Company, we blend a rich history with a forward-looking vision.With over 100 years of experience, we are a pillar of stability in the energy infrastructure industry and a leader in innovativ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
At Revive RX, we're on a mission to transform healthcare by delivering exceptional, personalized wellness solutions through our state-of-the-art compounding pharmacy services.Headquartered in Houst...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
If your idea of "managing technology" goes beyond keeping the lights on and resetting passwords - we're already on the same page.
You've seen it before : business leaders frustrated with clunky tools...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
We are seeking a motivated and detail-oriented IT Manager to join Hanwha Shipping.The IT Manager will provide essential support for maintaining and improving our IT infrastructure, assisting users ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
The IT Financial Manager is responsible for overseeing the financial operations of the IT department, ensuring cost-effective delivery of IT services that align with organizational goals and drive ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
IT department and supporting internal operations.Collaborating with department heads to assess technology needs.Coordinating the installation of hardware and software systems.Managing vendor relati...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
DLA Piper is, at its core, bold, exceptional, collaborative and supportive.Our people are the backbone, heart and soul of our firm.
Wherever you are in your professional journey, DLA Piper is a plac...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
This position will manage projects across the Technology landscape assigned via Technology Project Management Office (PMO).
The Project Manager will plan, direct, and coordinate activities of design...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Manager, IT Support
Baylor GeneticsHouston, TX, United Statesjob_description.job_card.variable_days_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionLead the IT support team, managing workloads, priorities, and performance while maintaining personal ownership of assigned tickets. Oversee the full lifecycle of laptops, desktops, and related peripherals - including, configuration, deployment, maintenance, and replacement. Manage and audit all UPS (Uninterruptible Power Supply) devices connected to desktops and instruments, ensuring proper operation, scheduling maintenance, and keeping accurate compliance records. Coordinate and execute IT onboarding and offboarding processes, including device preparation, account setup, permissions, and secure asset recovery. Maintain accurate and up-to-date records of all IT assets, configurations, and support documentation. Provide direct technical support for hardware, software, network, and application-related issues, escalating when necessary. Monitor and manage the support ticket queue to ensure timely response and resolution according to service level expectations. Implement and enforce IT support procedures, best practices, and documentation standards. Conduct regular system health checks, preventative maintenance, and audits to ensure operational stability. Collaborate with other IT leaders to identify opportunities for process improvement, technology upgrades, and enhanced service delivery. Train, coach, and develop IT support staff to strengthen technical skills and service capabilities.
The Manager, IT Support will lead the organization's IT support function while actively contributing to daily technical operations. This hands-on leadership role is responsible for managing the support ticket queue, assigning and tracking work, mentoring team members, and ensuring the delivery of prompt, high-quality technical support. In addition to management responsibilities, the Manager will work on tickets, resolve complex technical issues, oversee IT asset lifecycle management, and ensure smooth onboarding and offboarding of employees. This role is critical to maintaining reliable IT systems, and positive user experience across the organization.
QUALIFICATIONS AND EXPERIENCE :
- Bachelor's degree in Information Technology, Computer Science, or related field; equivalent experience considered.
- 5+ years of progressive IT support experience, including at least 2 years in a supervisory, lead, or management role.
- Strong technical expertise in computer systems, networks, hardware, software, and common business applications.
- Proven ability to balance leadership duties with personal technical workload.
- Experience managing IT asset lifecycles, onboarding / offboarding processes, and support-related audits.
- Excellent troubleshooting, problem-solving, and analytical skills.
- Strong leadership, communication, and interpersonal abilities with a customer service focus.
- Experience with ITSM tools and knowledge of ITIL best practices preferred.
DUTIES AND RESPONSIBILITIES :
EEO Statement :
Baylor Genetics is proud to be an equal opportunity employer dedicated to building an inclusive and diverse workforce. We do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, gender identity, veteran status, disability, genetic information, pregnancy, childbirth, or related medical conditions, or any other status protected under applicable federal, state, or local law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.