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Manager it • south bend in
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Information Technology (IT) Manager
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Job Description
Job Description
Administration Department
FLSA Status : Exempt
Reports to : VP of Finance & Administration
Schedule : Monday-Friday, 40+ hours per week, generally aligned with the core administration hours, however schedule may include early morning, evening, and weekend hours as needed.
Position Summary
The IT Manager oversees all aspects of the Airport’s information technology infrastructure, including planning, implementing, and maintaining computer systems, networks, and applications to ensure smooth operation, and support of business goals. Key duties include developing IT strategy, managing budgets, evaluating technology needs, providing technical leadership and support to other departments, implementing security measures, troubleshooting issues, and staying updated with industry trends.
Essential Duties & Responsibilities
- Work with the VP of Finance & Administration and the Executive Team to develop and maintain a strategic plan for use of technology by the Airport Authority that would support furthering the mission as well as day to day operations.
- Work with the management team to analyze business requirements and develop and implement solutions to aid business needs.
- Lead the development and maintenance of technical standards as well as configuration baselines, ensuring security compliance and alignment with industry best practices.
- Serve as a key liaison between Projects, Maintenance, external and internal resources for IT related needs to guide planning decisions and ensure technology needs are fully integrated into capital and operational projects.
- Lead technical direction for the design and modernization of core network and systems infrastructure, with a focus on resiliency, scalability, and future growth.
- Manage relationship with all outside technology vendors including contract review and negotiations.
- Maintain and manage all aspects of internal infrastructure for all computer and network devices, including public and private Wi-Fi, with emphasis on lifecycle management and replacement planning
- Analyze and recommend solutions for cybersecurity plan including contingency planning.
- Coordinate troubleshooting of hardware and software issues utilizing external helpdesk when appropriate.
- Manage all other aspects of Information Technology use at the airport authority.
- Perform any other duties as may be assigned.
- Support and encourage the Authority’s Mission, Vision and Values Statements. All employees are expected to be part of our customer service team as Dedicated Customer Care Specialists.
Qualifications
To perform this role successfully, an individual must be able to perform each essential duty in a satisfactory manner. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum Qualifications / Functional Requirements
Knowledge, Skills, and Abilities
Work Environment
Position works both in an office setting and occasionally outdoors with exposure to a variety of temperatures and weather conditions. The noise level inside is usually quiet to moderate and outside may be moderate to loud. Exposure to dust, grease, excessive noise or vibration, and / or noxious gas or fumes may be occasionally expected. All work areas and Authority vehicles are smoke free.
Physical Requirements