Market research analyst Jobs in Santa Clara, CA

Market Research Data Analyst

Imagine what you could do here. At Apple, new ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Apple's Market Research and Analytics team, part of Worldwide Product Marketing, is looking for a survey data analyst to provide critical customer insights that will shape our product and marketing strategies. We're looking for a practitioner who is an expert in analytics and data science, understands innovative research methodologies, and has extensive experience translating complex data into clear business insights. If you have a passion for understanding consumer behavior and a proven track record of using data to solve business problems, we want to hear from you.

As a Market Research Data Analyst, you will own the data analysis lifecycle, from ensuring data quality to delivering streamlined analysis. Your work will directly support important decisions and help enhance Apple's market research capabilities by turning raw data into actionable recommendations.

Responsibilities:

• Conduct robust analysis of survey data, including data cleaning, weighting, statistical testing, and generating crosstabs.
• Partner closely with Research Managers, Survey Programmers, and Database Marketing teams to execute on the programming, testing, sampling, and distribution of surveys.
• Design and run A/B tests to refine questionnaires, ensuring research questions are translated into measurable and effective survey metrics.
• Apply advanced analytical expertise to research projects, including designing sampling and weighting strategies to ensure representativeness, identifying trends, and uncovering patterns in the data.
• Explore and adopt AI tools to automate workflows and enhance analytical efficiency.

Minimum Qualifications:

• 4+ years of experience in customer insights or market research, either at a CPG or consumer technology company or a market research firm.
• Bachelor's degree in a quantitative or human-behavior field (e.g., Statistics, Economics, CS, Psychology) or equivalent experience.
• Strong communication and data visualization skills, with the ability to explain complex findings simply and persuasively.
• Deep expertise in analyzing large-scale survey data using code, with proficiency in: Python (Pandas) or R; SQL for querying large datasets; Jupyter Notebook or similar environments.
• Experience with survey platforms (e.g., Qualtrics, Decipher, SurveyMonkey).
• Solid foundation in statistics as it applies to survey design and analysis.

Preferred Qualifications:

• Experience building dashboard and visualizations in Tableau or other BI tools.
• Familiarity with and curiosity about using AI for workflow improvement and data analysis.
• Experience working in a global, fast-paced, and matrixed environment.
• A proven track record of solving business problems using data-science-drive solutions.

Pay & Benefits:

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $119,700 and $225,600, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant At Apple, we believe accessibility is a fundamental human right. You'll find that idea reflected in everything here in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong. Learn about accessibility in Apple's workplace Learn about reasonable accommodations for job applicants Apple accepts applications to this posting on an ongoing basis.