Network technician [h1.location_city]

About this role :

The Principal Network Engineer is a senior technical leader responsible for the design, implementation, and support of highly reliable, secure, and scalable network solutions to support Gartner Conference and enterprise operations. The ideal candidate brings deep expertise in network architecture, security, wireless, and operations, and is passionate about leveraging modern technologies and automation to drive business outcomes.

What you'll do :

• Architect, design, configure, and support complex enterprise IP network solutions (LAN, WAN, SD-WAN, Data Center, and Cloud).
• Lead the design, implementation, and support of network security systems, including firewalls, VPNs, IDS / IPS, and zero trust architectures.
• Deep expertise in routing and switching protocols (BGP, OSPF, EIGRP, VLANs, VXLAN, etc.).
• Evaluate, configure, and support secure remote access solutions (SSL VPN, IPSEC, SASE).
• Configure, troubleshoot, and support DNS, DHCP, and related network services.
• Support and troubleshoot unified communications (VoIP, video conferencing, QoS, SIP, WebRTC).
• Design, deploy, and support large-scale wireless LAN solutions (Wi-Fi 6 / 6E, WPA3, guest access, wireless security, RF planning, and site surveys) for high-density environments such as conferences and events.
• Perform wireless site surveys, spectrum analysis, and capacity planning to ensure optimal wireless coverage, performance, and user experience.
• Troubleshoot and resolve wireless connectivity and performance issues using advanced wireless analysis tools (Ekahau, Hamina and Cisco DNA Center, etc.).
• Provide advanced technical support for networking at Gartner Events, including rapid deployment and troubleshooting in dynamic environments.
• Analyze, design, and implement comprehensive security solutions (next-generation firewalls, intrusion prevention, network segmentation, NAC).
• Proactively identify, isolate, and resolve complex network issues to minimize business impact.
• Evaluate, test, and lead the deployment of emerging network technologies (SDN, network automation, AIOps, cloud networking).
• Troubleshoot complex applications and network performance issues using advanced network analysis and monitoring tools.
• Collaborate with facilities and AV teams to integrate wireless networks with event infrastructure and ensure seamless attendee connectivity.
• Collaborate with cross-functional teams to achieve business and technical objectives, and drive continuous process improvement.
• Manage network-related projects, service requests, and maintenance activities using ITSM tools (e.g., ServiceNow, Jira).
• Create and maintain detailed, up-to-date network documentation, diagrams, and runbooks.
• Mentor and provide technical guidance to junior engineers and peers.

Must have :

Who you are :

What you'll receive :

And much more!

What are we :

#LI-JD6

#LI-Hybrid

#LI-Technology

Who are we?

At Gartner, Inc. (NYSE : IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we've grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 108,000 USD - 148,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com .

Job Requisition ID : 104603

By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.

Gartner Applicant Privacy Link : https : / / jobs.gartner.com / applicant-privacy-policy

For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.