Nurse case manager Jobs in Hampton, VA

Who We Are

The Smith Law Center has fought for the seriously injured since 1949. For more than 75 years, we’ve stood with individuals and families after life-changing accidents, securing justice in traumatic brain injury, catastrophic, and other serious injury cases.

We are a trial-driven team known for results in the courtroom and compassion with clients. From our renovated offices in historic Hampton, VA, we blend decades of experience with modern technology to deliver life-changing outcomes. At our core, we are mission-driven: relentless in pursuit of justice, grounded in empathy, and united by the belief that every client deserves to be heard.

Why This Role Matters

Clients trust us to handle every detail of their case while they focus on recovery. As a Case Manager, you will manage a caseload from intake through resolution or filing of the lawsuit, ensuring that deadlines are met, medical records are obtained, and clients stay informed at each step. You will work directly with attorneys to prepare cases for settlement, mediation, or trial.

This role requires legal knowledge, attention to detail, and strong technical skills. It is ideal for someone with plaintiff personal injury experience who can balance empathy for clients with the discipline required to manage pre-litigation files.

$48,000 - $52,000 yearly

What You Will Do

• Manage a caseload of personal injury files from intake through resolution or filing suit
• Maintain regular communication with clients, keeping them informed about case status
• Request, organize, and summarize medical records, bills, and liens
• Track treatment progress and coordinate with medical providers and insurance adjusters
• Enter, update, and maintain case data in Neos with accuracy and attention to deadlines
• Draft and prepare correspondence, settlement demands, and discovery responses under attorney supervision
• Monitor statutes of limitation and litigation deadlines, escalating time-sensitive issues promptly
• Assist attorneys with trial preparation, including witness lists, exhibits, and medical summaries

What We Are Looking For

• Experience in plaintiff personal injury law strongly preferred (case management, paralegal, or litigation support)
• Familiarity with medical terminology, records, billing, and lien resolution
• Strong working knowledge of Neos (or similar legal case management systems) and Microsoft Office Suite
• Ability to manage a high-volume caseload with strict attention to detail and deadlines
• Excellent communication skills with a balance of empathy and professionalism
• Organized, proactive, and able to anticipate attorney and client needs
• Calm under pressure, team-oriented, and committed to client service

The Smith Law Center has fought for the seriously injured since 1949. For nearly 80 years, we have stood with individuals and families after life-changing accidents, securing justice in traumatic brain injury, catastrophic injury, medical malpractice, and other serious injury cases.

Why Join Us:

• Competitive salary with health, dental, vision, and 401(k) benefits
• Hybrid flexibility based on performance and experience
• Direct courtroom exposure and meaningful litigation experience
• Clear expectations tied to workflow efficiency and case progression
• A culture built on accountability, growth, and excellence in advocacy

Qualified applicants will be invited to complete a short Prevue assessment. This brief online survey helps us understand communication style and working approach to ensure the right fit for both the candidate and our team.