Office assistant [h1.location_city]

Job Description

Job Description

If asked to describe the culture at Metropolitan Family Services, we could do that in one word. COMMUNITY ! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do.

Metropolitan Family Services (MFS) empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company’s bottom line? Then we’d love to hear from you!

We are currently looking to fill an Office Assistant role at our Headquarters office.

SALARY : The average starting salary for this position will fall in the range of $38,000 and $43,000 annually. Where candidates fall in this range will be based on skill and experience level.

ESSENTIAL JOB FUNCTIONS :

• Greet staff, clients, and visitors professionally, following safety and compliance practices.
• Answer and direct phone calls, handling difficult or sensitive inquiries with professional judgment.
• Monitor and maintain electronic and physical records and client files, managing open and closed files and responding to record requests and subpoenas.
• Use intermediate skills to create and edit documents and reports with agency software.
• Manage client interactions per agency policies, including check-in / check-out, processing payments, obtaining signatures, and managing physical and electronic documents. Schedule appointments, arrange meetings, and make reminder calls to clients.
• Process account receivables, payables, and program billing as assigned.
• Make frequent contacts with community partners and vendors.
• Prepare information for dissemination with community partners or at events. Support direct service and administrative staff in agency-wide committees and initiatives, including site / community events.
• Set up, coordinate, and purchase items for site events as needed. Collaborate with leadership on additional needs for meetings and events, including taking minutes.
• Operate and troubleshoot office equipment, reporting issues to the IS Department.
• Order and maintain office supplies and process mail and packages.
• May travel to other MFS sites to serve as backup for support staff, training, or operational tasks.
• Work evening and weekend hours as needed.
• Other duties as assigned.

KNOWLEDGE, SKILLS, and ABILITIES :

QUALIFICATIONS :

ADDITIONAL REQUIREMENTS :

TRANSPORTATION / TRAVEL REQUIREMENTS :

PHYSICAL DEMANDS :

computer terminal.

Metropolitan Family Services puts our people first with a top-of-the-line benefits package. Find out more by clicking here !

Some highlights include :

And so much more! Make sure you click here to see the full suite of benefits offered!

MORE ABOUT US :

Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston / Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.