Office coordinator Jobs in Daly City, CA

UnityTM Lab Services Position

This position is focused on service delivery excellence for UnityTM Lab Services. Specific activities relative to the job function could include the portfolio of services provided including: order entry, order management, operating customer procurement systems, stockroom services, material handling, shipping/receiving, chemical tracking, and glasswash operations. May also include lab based tasks including media/reagent preparation and cell culture support operations. This position is in South San Francisco, CA. Requires proof of Covid-19 vaccination.

Working within Computerized Maintenance Management System (CMMS), to providing updates to equipment work order records Coordinate scheduling of equipment with internal customer and external vendors as applicable including generating and tracking of monthly PMs due lists. Coordinate with local vendors for courier drop off and site pick up for equipment relocation Maintain CMMS records for incoming equipment including vendor service records, equipment trackers, and equipment pick up records. Perform vendor escorting for work site activities Support the procurement of materials for equipment management such as lab consumables Track equipment inventory and disposition within lab space though end of lifecycle Generate client requested reports as requested, including open work orders, work order status, and pending service requests Extensive Customer Service including prompt response to all service status requests Experience in laboratory and in GXP environments Utilization of Good Documentation Practices in all record keeping Maintaining metric data for work performed May include cross training in additional functional areas such as Glassware, Media and Buffer preparation, Cell Culture Support, and Inventory Management services Promote a safe work environment through various safety initiatives within functional area Participate in individual or group projects that can include, cost savings analysis, learning groups, writing job training methods, and leading team meetings Serve as the first point of contact for any Glassware, Inventory, Media and Shipping/Receiving matters or concerns, including Media quality, Service Level Agreements, and staff interactions Report internal/external metrics to Site Supervisor/Sr. Manager Maintain safety awareness, by maintaining and authoring Work Instructions, assisting with Job Hazard Assessments, and performing PPE assessments Provide technical expertise and training to ULS staff Follow well defined procedures as outlined by Best Practices, SOP's & work instructions. Take direction from Site Supervisor/Sr. Manager regarding daily duties. Independently makes decisions and utilizes available resources to meet customer requirements. Analyzes/maintains/reconciles various customer and Thermo Fisher reports to ensure customer and Thermo Fisher requirements are met. Demonstrates proficiency at capturing, presenting and explaining job or site specific performance metrics Communicates any customer issues or potential problems Promotes personal growth and development by staying abreast of new policies and enhancements without the presence of site trainer and management team Listens to customer concerns, effectively diffuses dissatisfaction, and quickly identifies course of action with a goal of first call resolution within established turnaround times Works effectively with a diverse cross-functional team Embraces Practical Process Improvement (PPI) methodologies Access & utilize Thermo Fisher Scientifics' Intranet and SharePoint document management system. Positively represent Thermo Fisher Scientific at all times throughout customer locations. Attend required training sessions. Participate in projects and perform other duties as assigned.

Education: Must possess a minimum of an Associate's degree in related field. A Bachelor's degree is preferred Knowledge, Skills and Abilities: Demonstrated verbal, written and presentation skills 2-3 years of progressive relevant experience preferred Displays a high level of confidentiality for both customer and Thermo Fisher Scientific Must maintain Thermo Fisher Scientifics' Four-I Values Experience in laboratory setting or services preferred Experience in GXP environment preferred Proven excellence in customer service skills Detail oriented, problem solver, promotes team environment Computer/software skills (i.e. Outlook, Excel, Word, PowerPoint) Ability to establish and foster positive customer relationships Strong communication skills and proactive approach in all duties Demonstrate expertise in the ability to identify inefficiencies in any process and make recommendations for improvement Ability to instantly adapt to a flexible and changing schedule Ability to self-manage and operate independently Demonstrate a sense of urgency in completing work assignments. Good time management and organizational skills Must be able to work overtime as required Working Conditions: Works primarily at customer locations, in office environment to include cubicles and/or in and around shipping/receiving docks, stock rooms, storage locations and laboratory environments May be required to work independently within customer location Extensive walking/standing may be required for 75-85% of the day May pass through areas where chemical based allergens may be in use (such as penicillin, tetracycline, etc) Must possess motor skills appropriate to the task Must be able to lift, push and pull 30-40 pounds consistently; may be required to lift 50 lbs. May be able to use material handling equipment such as push carts and pallet jacks Depending on area of building, personal protective equipment may be worn to include lab coats, coveralls, hood, facemask, hairnets and/or safety gloves Some areas require steel toe shoes, bump hats and/or safety glasses