Office • lexington ky
Title: Account Manager - Commercial Lines.Binghamton, NY or Syracuse, NY office.Construction, Contractors, Habitational |.Please note: If this position is posted as either fully remote and/or hybri... Show more
Be on your feet for 7+ hours a day.This is lucrative; most of our reps make anywhere from $25,000 to $250,000 in just.We have all the trainings, modules, and one-to-one time you could want.We run w... Show more
Office Administrator – Construction.Skilled Trades Partners is seeking a tech-savvy Office Administrator for a direct-hire opportunity with an established fire protection contractor in Lexington, K... Show more
Dentrix or Dentrix Ascend experience with competency that would not require training is required.Insurance claims and website navigation to locate pertinent information.Cross trained would be amazi... Show more
The Certified Medical Assistant functions as a member of the patient care team, contributing to the health management of the patients; performs a variety of patient care activities and accommodativ... Show more
Monday–Friday, 4 hours per day.We are seeking a detail-oriented and professional Part-Time Legal Secretary to support daily operations within a busy legal office.This role is ideal for an org... Show more
Office Coordinator At The Kidz Club PPEC , we're passionate about empowering children with medical complexities through compassionate, skilled pediatric care.We're looking for a friendly, organized... Show more
Part Time Retail Store Associate.As a Part Time Retail Store Associate at Office Depot, your part-time role is vital to our continued success in today's retail landscape.You'll engage with customer... Show more
While assisting the Business Office Manager in the overall functioning of the Business Office, you will also learn the business side of long-term care.How You Will Make a Difference.Assist with man... Show more
Business casual attire atmosphere.Excellent training and support.Professional small office with a friendly touch.Work during traditional business hours.Fast paced local office of a National Franchi... Show more
Entry-Level Freight Dispatcher (Remote) – Earn $2,200 to $3,000 Weekly ($114,400–$156,000 Annually).We are hiring motivated individuals to join our logistics team as Freight Dispatchers.This is a r... Show more
Johnson, Mirmiran & Thompson is a dynamic, 100% employee-owned consulting firm with more than 2,800 professionals, providing a full range of multidisciplinary engineering, architecture, informa... Show more
OFFICE SURVEY TECHNICIAN – AN EXCELLENT OPPORTUNITY.I’m working with a well-regarded construction company that is looking to add an.AutoCAD/Civil 3D, GPS, 3D modeling, or machine contro... Show more
Print & Courier Associate Position Profile.The Print & Courier Associate supports daily print center operations by completing scheduled courier runs, assisting customers at the retail front desk, a... Show more
Intuit is seeking highly motivated individuals to join our dynamic team as dedicated year-round TurboTax Local Service Experts in one of our new TurboTax locations across the United States.This uni... Show more
Dental Office Assistant - Business Assistant.Dentistry Plus - Lexington, a thriving and growing dental practice in the heart of Lexington, is looking for an enthusiastic Business Assistant to join ... Show more
Structural Section Head Lexington, KY.Structural Section Head, Professional Engineer License, Project Management, Business Development, MS Office.Experience level: Mid-senior Experience required: 1... Show more
Project Controls Office Manager.RESPEC seeks an experienced Project Controls Office Manager to join our Mining & Energy Team in Lexington, KY.We're seeking a highly organized and detail-driven Proj... Show more
Office Manager & Operations Lead: Join the Leadership Team of a Growing Home Services Company.We're an established, family-owned home services company offering home service, repair, and retail,... Show more
The Practice Manager oversees the successful implementation and management of all three Benevis business lines of general dentistry, orthodontics, and expanded services in the office.This role mana... Show more
The average salary range is between $ 27,300 and $ 53,994 year , with the average salary hovering around $ 33,277 year .
The average salary range is between $ 29,250 and $ 69,439 year , with the average salary hovering around $ 35,102 year .
Description
Job Description:
Title: Account Manager - Commercial Lines
Hybrid Preferred: 1 day in the Binghamton, NY or Syracuse, NY office
OR Fully Remote: applicants residing in Eastern or Central Time Zones
Book Focus: Construction, Contractors, Habitational | Required: active property & casualty (P&C) license
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations
About the Role: Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
Key Responsibilities:
Technical Competence: Maintain technical competence and industry expertise.
Team Leadership: Direct daily activities of the account management team.
Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis.
Policy Management: Manage policy expirations and renewals.
Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals.
Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances.
System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.
Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion.
Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues.
Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.
Policy Compliance: Stay updated on company policies and procedures.
Continuous Improvement: Seek and adopt best practices to improve individual and team performance.
Champion IOA Values: Demonstrate integrity and leadership.
Ideal Candidate Qualifications:
3-5 years of account management experience, or 5+ years in the insurance industry
Thorough knowledge of insurance brokerage and client needs
Required active property & casualty (P&C) licensing; professional designation (CIC or equivalent) preferred
Strong analytical, problem-solving, and decision-making skills
Exceptional customer service, communication, multitasking, and organizational skills
Proficiency in MS Office (Outlook, Word, Excel)
High School Diploma (or equivalent)
What We Offer:
Competitive salaries and bonus potential
Company-paid health insurance
Paid holidays, vacations, and sick time
401K with employer match
Professional growth and career progression opportunities
Respectful culture and work/family life balance
Community service commitment
Supportive teammates and a rewarding work environment
What to Expect (Application Process):
30-Minute Phone Screen, Online Assessments, and Interview(s)
Salary Range
The expected pay range for this position is $65,000.00 - $80,000.00 annually depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
