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Front Office Manager

Front Office Manager

Marriott Orlando DowntownOrlando, FL, US
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The Marriott Orlando Downtown Hotel in Orlando, FL is searching for a Front Office Manager to join our team.Located in the Creative Village in downtown Orlando, the hotel has 297 guest rooms with v...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Strategic Accounts Manager - Physician Office

Strategic Accounts Manager - Physician Office

Medline Industries - Transportation & OperationsOrlando, FL, US
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Support Medline’s Sales efforts within a primarily select group of highly complex or major accounts of regional, national or strategic significance. Support sales strategies and help achieve new rev...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Front Office Manager

Front Office Manager

Fairfield Inn and Suites Orlando UniversalFairfield Inn and Suites Orlando Universal Orlando, FL
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Seeking evening shifts and weekends primarily.TheFront Office Manageris fully responsible for all aspects of the Front Desk, coordinates the Front Office activities of the Hotel and resolves proble...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Business Office Manager Assistant

Business Office Manager Assistant

Harborview West AltamonteAltamonte Springs, FL
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Nursing Home Business Office Assistant.As a faith-based organization, our mission is simple but powerful : to care for the caregiver so they can in turn care for our residents.We offer top pay and b...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Assistant Front Office Manager

Assistant Front Office Manager

Hyatt Hotels Corp.Orlando, FL, United States
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At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest.Hya...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Business Office Manager.

Business Office Manager.

life care center of AmericaAltamonte Springs, FL
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The Business Office Manager directs the overall administrative, billing, accounting, and payroll functions of the Business Office in accordance with all applicable laws, regulations, and Life Care ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Dental Office Manager

Dental Office Manager

Flossophy Dental GroupOrlando, FL, US
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MANDATORY 3+ Years Dental Admin Experience.At Dental Flossophy, we are committed to providing exceptional patient care in a welcoming and modern environment. Our team is passionate about delivering ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Medical Office Manager

Medical Office Manager

South Florida ENT AssociatesOrlando, FL, US
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Job Summary / Objective : The Office Manager supervises office operations and clinical staff, performs limited financial management, and communicates with Managing Physician to ensure maintenance of e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Office Manager

Office Manager

American Oncology NetworkFlorida, US
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Responsible for staff, clerical, nursing, laboratory, housekeeping, and maintenance functions at a specific office location. Advise, aid, and seek consent from Director to coordinate and manage the ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Office Manager

Office Manager

SCI2300 Temple Dr, Winter Park, FL, USA
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Our associates celebrate lives.Consider the possibilities of joining a Great Place to Work!.Manages and coordinates the operational activities of a funeral home, cemetery and / or crematory operation...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Office Operations Manager

Office Operations Manager

Rezult GroupOrlando, Florida, US
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Rezult continues to make great strides toward enhancing the technology community nationwide.We are consistently looking for qualified professionals to join us in achieving success.Currently, we are...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Clinical Office Manager

Clinical Office Manager

Better Health GroupOrlando, FL
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Specializing in primary care for patients 65+ is our passion.Are you looking for a career opportunity that will help you grow personally and professionally?. Do you have a passion for helping others...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Office Coordinator

Office Coordinator

Sun CommunitiesOrlando, FL, US
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Office Coordinators handle the routine office work and administrative responsibilities of the community.They are also responsible for assisting with planning and coordinating community events and a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Office Associate

Office Associate

CertaPro PaintersOrlando, FL, US
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We are not just looking to "fill a position.We are looking for someone who is the right fit.The business centers around painting but also offers other home improvement services.No knowledge or expe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Dental Clinic Office Manager

Dental Clinic Office Manager

Lemus Law GroupOrlando, FL, United States
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Dental Clinic Office Manager to oversee and manage the daily operations.Duties : maintain computerized record management systems. handle fiscal operations; ensure compliance with healthcare regulati...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Assistant Business Office Manager

Assistant Business Office Manager

Rehabilitation Center of Winter ParkMaitland, FL
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Rehabilitation Center of Winter Park -.Rehabilitation Center of Winter Park.Assistant Business Office Manager.Rehabilitation Center of Winter Park is seeking a detail-oriented and motivated.Assista...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Office Manager

Office Manager

premisehealthOrlando, Florida, United States
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We have an opening for a Full-Time Office Manager to work at our employer health center located in Orlando, FL! Premise Health is a leading worksite health and patient engagement company dedicated...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Office Manager

Office Manager

Florida Cancer SpecialistsOrlando, FL, US
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At Florida Cancer Specialists & Research Institute, we believe our people are our strength and we invest in them.In addition to having a positive impact on the people and communities we serve, asso...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Office Coordinator

Office Coordinator

Maxim Health SystemsMaitland, FL, US
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Office Coordinator (Field Support Specialist).Maxim Healthcare is hiring for an Office Coordinator (Field Support Specialist) to support our local office by executing operational tasks such as hiri...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Front Office Manager

Front Office Manager

Marriott Orlando DowntownOrlando, FL, US
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The Marriott Orlando Downtown Hotel in Orlando, FL is searching for a Front Office Manager to join our team.

Located in the Creative Village in downtown Orlando, the hotel has 297 guest rooms with views of the downtown Orlando Skyline.

This great full-service Marriott Hotel has 15 meeting rooms with 15,992 sq.

ft.

of space, an onsite Starbucks, Shade Bar and Grill, Fitness Center, and Outdoor Pool.

JOB SUMMARY

The Marriott Orlando Downtown Hotel is looking for Front Office Manager to lead our Front Desk, At Your Service, Valet Operations, Market / Gift Shop and Bell staff.  Our ideal candidate must have a minimum of 3 years of FOM experience previously in a branded, full service hotel.   (Hilton or Marriott) Responsibilities include but not limited to all front office functions and leadership of front office staff.

As a department head, directs and works with managers and associates to successfully execute all front office operations, including guest arrival and departure procedures.

Strives to continually improve guest and associate satisfaction and maximize the financial performance of the department.

Duties and Responsibilities :

  • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial / business decision making; demonstrates honesty / integrity; leads by example.
  • Encourages and builds mutual trust, respect, and cooperation among team members.
  • Serves as a role model to demonstrate appropriate behaviors.
  • Supervises and manages associates.

Manages all day-to-day operations.

Understands associate

  • positions well enough to perform duties in associates' absence.
  • Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team.
  • Ensures recognition of associates is taking place across areas of responsibility.
  • Communicates performance expectations in accordance with job descriptions for each position and monitor’s progress.
  • Celebrates successes and publicly recognizes the contributions of team members.
  • Maintaining Guest Services and Front Desk Goals

  • Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
  • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
  • Develops specific goals and plans to prioritize, organize, and accomplish your work.
  • Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
  • Conducts department meetings and continually communicates a clear and consistent message
  • regarding the Front Office goals to produce desired results.
  • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
  • Understands the impact of Front Office operations on the Rooms area and overall property financial goals.
  • Manages department controllable expenses to achieve or exceed budgeted goals.
  • Managing Projects and Policies

  • Ensures compliance with all Front Office policies, standards and procedures.
  • Ensures property policies are administered fairly and consistently, disciplinary procedures and
  • documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs)
  • and support the Peer Review Process.
  • Ensuring Exceptional Customer Service

  • Provides services that are above and beyond for customer satisfaction and retention.
  • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
  • Supervises and managing associates.
  • Managing all day-to-day operations.

    Understanding associate positions well enough to perform duties in associates' absence.

  • Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations.
  • Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.
  • Strives to improve service performance.
  • Empowers associates to provide excellent customer service.
  • Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience.
  • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
  • Responds to and handles guest problems and complaints.
  • Observes service behaviors of associates and provides feedback to individuals and / or managers.
  • Managing and Conducting Human Resource Activities
  • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to
  • improve their knowledge or skills.
  • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
  • Establishes challenging, realistic and obtainable goals to guide operation and performance.
  • Solicits associate feedback, utilizes an “open door” policy, and reviews associate satisfaction results to
  • identify and address associate problems or concerns.
  • Ensures associates are treated fairly and equitably.
  • Manages associate progressive discipline procedures for Front Office Staff.
  • Administers the performance appraisal process for direct report managers.
  • Interviews and hires managers and hourly associate team members with the appropriate skills and in a timely manner to meet the business needs of the operation.
  • Responsible for proper accounting processes and ensuring front office associates balance their work according to financial SOPs
  • Oversee Night Audit ensuring that Daily Financial report is accurate.
  • Train associates on proper accounting procedures and retrain when errors are identified.
  • Performs other duties as assigned and needed by the Director of Room Operations.

    Job Requirements Education and Experience :

  • 3 Years of prior Front Office Manager Position in a Major Full Service Hotel Brand of 275 rooms or higher is required.
  • (Marriott or Hilton)

  • Bachelor’s degree preferred.