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Calling leads, and accepting inbounds, to connect with clients to identify their loan needs and successfully originate and close their loans.
Until you are comfortable with your pitch, you will be using the Jr LO sheet as an outline of how to navigate your conversations.
Leads that do not answer need a VM, Text, and Email.
LOs are expected to convert the lead to a client, by way of identifying what loan aligns with their motivations and qualifications.
Pay
Minimum wage as determined by the state and the city.
Hourly, 40 hours per week, OT on an approval basis.
Hourly compensation is a draw against commissions. Draw periods are by pay period and the draw does not carry over from pay period to pay period.
Once commissions exceed the hourly pay, commissions are paid out.
Commissions are paid in the pay period in which the loan is purchased off the line, not when they are funded.
Commission tiers are based on the funding date, not the purchase date.
Metrics
The first 3 months are probationary, and reviews will be conducted after the first 30, 60, and 90 days. It is the responsibility of the Office Sales Manager to conduct and document what is covered in these reviews.
In the first 90 days of being hired : 24 locked loans (in total) are expected (that comes out to; 6 locks in month 1, 8 locks in month 2, and 10 locks in month 3).
After month 3, 8-10 locks per month and 6 fundings per month is the minimum. In any given month, if the production falls below 6 locks and 4 fundings, there will be a performance review that may be accompanied by a PIP. If the PIP is not met, or the production can not get back on track to hit the minimums required you may be eligible for termination or reassignment.
Onboarding Period
The first 30 days is probationary.
The LO must complete the next available GFU (Griffin Funding University), and pass the final.
New LOs are only permitted to originate loans with our premier investor. Once they have demonstrated an understanding of the guidelines and nuances of navigating guidelines and exceptions, they may be permitted to originate loans with other investors.
Before originating with additional investors, the Office Manager must sign off that the LO is ready for additional investors.
Leads
LOs work new Google SEO, and PPC leads via Callingly and Hubspot.
Leads from lead aggregators are primarily assigned to JRs, however, these leads may be assigned to an LO to supplement lead flow.
Not eligible for direct transfers from Juniors.
Not eligible for past clients' (Inbounds from marketing or Chili Pipers).
Transition to SR LO
3 months of consistent fundings totaling 15 fundings. Packs or major fluctuations in funding volume will require careful consideration. Promotion is at the sole discretion of the VP of Lending.
Leads for SR LO
After a tenure of 2 years of employment is met base bps goes from .40bps to .60bps.
Eligible for Past Clients that are not in the book of a Loan Officer who is currently with the company in any capacity.
Eligible for Chili Piper appointments and direct transfers from Jr LOs.
When there are separate ring groups; first ring group for inbounds.
Expected to participate in instructing GFUs.
Expected to demonstrate a high level of understanding of all investors and loan products, and assist the team by leading by example and sharing guidance based on experience.
Griffin Funding, provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Griffin Funding, complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.