Online sales manager [h1.location_city]

About us

At Vanterra Foundation Solutions, we believe the future of our industry belongs to those who put people first and empower them with AI-driven systems and real-time insights. As the second-largest and fastest-growing foundation repair and waterproofing company in the United States, we're reimagining what a home services company can be—faster, smarter, and built for the future.

Grounded in partnership, teamwork, and pride in craftsmanship, we help homeowners protect and improve their homes through expert foundation repair, waterproofing, and crawl space solutions.

Join a team that's powered by people, fueled by teamwork, and accelerated by innovation.

Come join us.

Role Overview :

As a Sales Manager at Vanterra, you will lead our sales team in delivering exceptional service and solutions to homeowners. This role is vital in driving business growth while upholding our commitment to integrity and customer satisfaction.

Key Responsibilities :

• Daily management of branch-wide sales functions as they pertain to Vanterra Foundation Solutions' products and sales personnel.
• Oversight of all sales functions including, but not limited to : accountability, lead management, productivity, estimating, tracking & conversions, and reporting back to senior management (monthly / quarterly / yearly).
• Hiring decisions and disciplinary actions related to sales personnel.
• Training of new and existing sales personnel.
• Managing escalation paths and processes for customer service issues as they relate to sales functions.
• Partnering with the call center and lead allocation teams on schedules and appointments.
• Ensuring sales staff respond in a timely manner to requests for job plans from all company lead sources.
• Regularly engaging with sales reps, providing guidance, solving issues, and fostering a collaborative and positive team environment.
• Tracking sales metrics, analyzing team performance, and providing regular updates to management.
• Working closely with marketing, customer service, and operations teams to ensure smooth sales processes and customer satisfaction.
• Ensuring accuracy of job plans provided by sales personnel.
• Managing on-site job plans with customers, including proficiency with all necessary estimating tools and apps.
• Ensuring customer interactions are aligned with our Five-Star Service promise, working closely with the sales team to maintain high levels of customer satisfaction and loyalty.
• Completing all necessary paperwork with customers to initiate their repairs.
• Attending any sales-related events as agreed upon with Management.
• Identifying industries (i.e., "verticals") that would benefit from the company's services and maintaining a list of companies within those industries for potential new opportunities.
• Procuring new relationships with customers / companies, along with sales staff.
• Achieving or exceeding monthly, quarterly, and annual sales goals established by Senior Management.
• Meeting or exceeding established annual sales revenue goals.
• Maintaining overall team sales conversion rates at or above established annual goals.
• Maintaining sales team no-quote rates under established annual goals.
• Identifying, developing, and expanding the company's product offerings, along with Senior Management, and establishing pricing for current and future offerings.
• Conducting weekly sales team meetings with staff.
• Maintaining a positive sales team mindset and addressing employee issues and concerns in a timely manner.
• Performing other duties as assigned, as part of the ordinary course of business or similar positions.

Qualifications :