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Online teaching • allen tx
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A company is looking for an Online Community Manager to engage with customers and manage online interactions.
Key Responsibilities
Build and maintain relationships with customers and community members across social platforms
Monitor and respond to conversations on social media and review sites in a timely manner
Create and share engaging content while collaborating with various internal teams to improve customer experience
Required Qualifications
2+ years of experience in customer engagement or managing online communities (preferred)
Hands-on experience with social media moderation across various platforms
Familiarity with social media management tools (preferred)
Flexibility to work evenings and weekends
Ability to navigate technology and social platforms used by children and teens