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Manager, Online Learning
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Council for Exceptional ChildrenArlington, VA, United States- [job_card.full_time]
Position Summary :
The Manager of Online Learning, reporting to the Senior Manager of Online Learning, plays a crucial role in the management and execution of our professional development offerings at the Council for Exceptional Children (CEC). Our offerings currently include webinars, professional development (PD) series, PD collections, and Online Events. We analyze our results to make data-informed decisions to best support our members and PD offerings registrants. This position supports all PD offerings at CEC.
Essential Duties and Responsibilities : To successfully perform this job, an individual must consistently deliver high-quality, professional work while carrying out the following responsibilities, along with any additional duties assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Professional Development Content, Programs, and Resource Management (70%) :
Oversee execution and logistical aspects of PD offerings assigned including registration, Learning Management System (LMS) and product development, speaker coordination, collaborating with the Marketing and Communications Team regarding efforts to market PD offerings, and participant engagement strategies within the learning experience i.e. polls, chats, breakouts.
Respond to customer service inquiries related to professional development, assisting with registration, program access, and technical support requests.
Support the management and reporting of assigned data for both internal and external communications.
Qualifications : To successfully perform this job, an individual must consistently deliver high-quality, professional work regarding each essential duty. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
Please note that CEC requires employees to be vaccinated against COVID-19 as a condition of employment, subject to medical accommodation.