divh2Bank Operations Analyst/h2pThe Bank Operations Analyst is responsible for supporting the efficiency, effectiveness, and continuous improvement of the Banks operational functions. This role leads and supports operational projects, develops and maintains procedures, analyzes workflows, and assists with daily Bank Operations activities./ppThe position works closely with Bank Operations leadership, branch teams, and internal departments to implement process improvements, support regulatory and system changes, strengthen controls, and promote consistent execution across the organization./ppThe ideal candidate is highly analytical, detail-oriented, and experienced in translating regulatory and operational requirements into clear, actionable procedures while effectively managing cross-functional initiatives./ppstrongEssential Functions/strong/ppstrongOperational Support Analysis/strong/pulliProvide support to Bank Operations in daily functions, issue resolution, research, and workflow coordination./liliRespond to internal inquiries related to operational processes, procedures, systems, and controls./liliAssist with monitoring operational performance and identifying compliance risks, control gaps or operational weaknesses./liliSupport audit and examination requests by providing documentation and process explanations./li/ulpstrongProject Management Implementation/strong/pulliLead and participate in operational projects, including system enhancements, process changes, and regulatory updates./liliCoordinate with internal stakeholders to plan, test, and implement new processes and workflows./liliIn conjunction with the Bank Operations Director, work to develop project timelines, track progress, and ensure successful rollout across all affected departments and branches./liliAct as a liaison between Bank Operations, branches, and other business units to ensure alignment and clear communication./li/ulpstrongProcedure Development Process Improvement/strong/pulliDevelop, document, and maintain operational procedures and job aids./liliEnsure procedures are clear, standardized, and consistently applied across the organization./liliAnalyze current workflows to identify inefficiencies, risks, and control gaps./liliRecommend and implement process improvements to enhance efficiency, accuracy, and customer experience./liliSupport automation initiatives and system optimization efforts where applicable./liliAssist with implementation of new or revised regulatory requirements (e.g., ACH rules, consumer protection regulations)./li/ulpstrongTraining Change Management/strong/pulliPartner with management to develop and deliver training related to new or updated processes./liliSupport branches and operations staff during implementation of changes to ensure adoption and consistency./liliServe as a subject matter expert for operational procedures and workflows./li/ulpstrongSkills Competencies/strong/pulliStrong analytical, organizational, and problem-solving skills./liliExcellent written and verbal communication skills./liliAbility to translate complex concepts into clear procedures and training materials./liliAbility to manage multiple priorities and deadlines effectively./liliProficiency in Microsoft Office Suite (Excel, Word, Visio or similar tools preferred)./liliAbility to work independently and collaboratively across departments./li/ulpRequirements/pulliMinimum of 35 years of banking experience, with a strong background in operations./liliBachelors degree in Business, Finance, or related field preferred; equivalent experience considered./liliExperience with project management, process improvement, or procedure development preferred./li/ulpIdaho First Bank Idaho First Bank (IFB) is a full-service state-chartered community bank established in October 2005 and headquartered in McCall, Idaho. Known for its People First and Community First motto, the Bank serves the greater Southwest Idaho and Central Oregon communities. Branch locations include McCall, New Meadows, Eagle, Ketchum, Nampa, Boise, Bend and Hailey. Idaho First Bank is a member of the FDIC and an Equal Housing Lender. For more information, visit us at Opportunity Employer/p/div