Operations associate • cary nc
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The average salary range is between $ 28,275 and $ 40,000 year , with the average salary hovering around $ 35,100 year .
The average salary range is between $ 33,142 and $ 87,728 year , with the average salary hovering around $ 44,362 year .
Tricera is a business technology company dedicated to leveling the playing field for entrepreneurs when it comes to transaction processing software and hardware.
Tricera is on a mission to revolutionize credit card processing for small businesses across the country. We provide cutting-edge payment solutions, white-glove support, and innovative pricing models that eliminate transaction fees. Our small but mighty team is passionate, knowledgeable, and dedicated to making life easier for our agents and clients. We take what we do seriouslybut we don't take ourselves too seriously. If you thrive in a fast-paced, no-BS environment where you can truly make an impact, you might be the perfect fit.
As an Operations & Support Associate, you'll be the go-to person for our sales agents and merchants, ensuring smooth onboarding, troubleshooting, and overall success.
Direct Training from an Industry Expert
Hands-on training from someone who knows the payment processing world inside and out.
Growth Opportunities
As Tricera grows, so will your role and potential career path.
Small, Focused, and Fun Team
No corporate red tape. Just real people making a real impact.
Casual but High-Performance Environment
Wear what's comfortable, but bring your A-game.
We don't believe in unnecessary fluff or corporate jargon. Here's what it takes to succeed in this role:
Tech-Savvy & Quick Learner
You don't need to be a programmer, but you should be comfortable working with tech and eager to learn our systems.
Problem-Solver
When something breaks, you figure out how to fix it. You're resourceful, persistent, and creative.
Strong Communicator
You know how to explain things clearly, whether it's to a seasoned sales agent or a small business owner with zero tech experience.
Detail-Oriented
The little things matter.
Team Player
We're a tight-knit team, and we all pitch in where needed. No egos, no drama.
At Tricera, we know that a great job is about more than just the perksit's about the experience, the people, and the opportunity to grow.
Base Salary
Performance Bonus Program:
Documented methodology and scoring system - you'll know how your bonus is calculated with transparent criteria to measure outcomes.
Health Coverage Stipend:
Apply amount to a marketplace plan, or alternative solutions like CrowdHealth
Unique Perks:
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