Operations coordinator Jobs in Surprise, AZ

Unit Coordinator - Join Our Big-Hearted Team

Are you ready to make a meaningful impact in a vibrant, compassionate community? Join our vibrant at Grandview Terrace in Sun City West, AZ, as a Unit Coordinator.

Your Mission: Assist nursing staff in clerical duties. Perform a variety of clerical duties to assist with the processing of medical records. This position reports directly to the Health Information Manager and is non-exempt from overtime.

Why Choose Us?

• Great Place to Work: Sun Health has been certified as a Great Place to Work in 2021, 2022, and 2023.
• National Recognition: We secured a top 10 spot on the Fortune Best Workplaces for Aging Services™ list in 2020 and 2021.
• Platinum Award Winner: Our dedication to health and safety earned us Platinum awards from the Healthy Arizona Worksites Program in 2019, 2020, and 2021.

Key Responsibilities:

• Responsible for accurately filing loose reports on Resident charts (telephone orders, medication/treatment sheets).
• Forwards telephone orders to the Receptionist for mailing.
• Prepares the medical record for nursing when Residents are admitted (chart to be correct color when the Resident is transferred within the facility).
• Assists with medical record audits as requested.
• Answers the telephone, take, and relay messages and comply with requests according to established policies and procedures.
• Maintain confidentiality of patient information.
• Make medical and therapy appointments for residents.
• Notify family, residents, and appropriate care givers of appointments for residents.
• Arrange companions for residents that require them for medical appointments.
• Maintains the physician and Provider Pharmacy FAX order program.
• Provide coverage of the front office when needed.
• Give tours of the facility to prospective residents.
• Provide information to prospective residents, explaining services and room availability.
• Responsible for nursing office supplies and forms inventory.
• Prepare lab slips, as necessary.
• Assist the nursing department with the copying of forms and other paperwork.
• Telephone the courier for pick-up.
• Schedule the van for Resident appointments.
• Monitor records of all H & P's, TB tests, therapy and doctor visits for the Residents that are due.
• Keep the Resident list current.
• Check the Resident charts to insure all the necessary forms are in the charts.
• Pull Resident charts as doctors request them.
• Notify RCNA when doctors order RCNA services.
• Track and facilitate the work order system on assigned units.
• Check fax machine for orders and lab results and distribute appropriately.
• Complete PT / OT/ ST requisitions.
• Complete Doctor Office visit sheets as needed.
• Call for Lab results as needed.
• Assist in the creation of new admission records as needed.
• Send faxes for nurses as required.
• Send H & Ps and standing orders as required.
• Facilitate obtaining medical record information from transferring facilities as requested.
• Separate and distribute Recaps monthly upon arrival from the pharmacy.
• Monitor and ensure that necessary forms are available in charts and on the units.
• Computerize and update meal percentage sheets and 24 hr. report sheets.
• Help keep and maintain all systems for documentation (e.g., summaries and assessments) on the units.
• Performs other duties as directed by the Administrator, Director of Nursing, the Medical Records Coordinator, and the Medical Records Consultant.
• Demonstrate the Sun Health Mission and Values.

Your Qualifications:

• High school diploma or equivalent
• Must be able to type and file accurately, numerically as well as alphabetically.
• Possess current or ability to obtain a Level 1 Fingerprint Clearance Card is required

Team Member Benefits:

• Comprehensive health benefits (Medical, Dental & Vision).
• 401k with immediate vesting and up to 4% employer match.
• Tuition Reimbursement.
• Exclusive discounts through The Employee Network.
• Access to the Employee Association, supporting team members in need.

Equal Employment Opportunity: Sun Health is fully committed to equal employment opportunities and to attracting, retaining, developing, and promoting the most qualified employees without regard to their race, sex, color, religion, national origin, age, physical or mental disability, veteran status, or any other characteristic prohibited by state or local law. We provide a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.

Join us and be a part of a community that cares for its residents and team members alike.

Apply today!