Operations management Jobs in Gainesville, FL

Operations & Management Consultant I SES - 67012974

The Agency for Persons with Disabilities (APD) works in partnership with local communities to support people with developmental disabilities in living, learning, and working in their communities. APD provides critical services and support for customers with developmental disabilities to reach their full potential. The Agency serves people with spina bifida, autism, Down syndrome, children ages 3-5 at high risk of developmental disabilities, cerebral palsy, Prader-Willi syndrome, Phelan-McDermid syndrome, and intellectual disabilities. There is no charge or co-payment for services provided through the Agency.

Join APD's TACACHALE and be part of the team that makes a difference not just a living, impacting the lives of developmentally disabled adults!

Salary Range $40,320.81 $44,352.89 Annually $1,550.80 - $1,705.88 Biweekly

The hiring salary may exceed the maximum posted salary.

Specific duties and responsibilities include creating an environment that cultivates people and transforms teams by increasing transparency and providing opportunities for professional development. The employee actively works to demonstrate the qualities of being humble, hungry and smart and leads others to embody the same. The team member lacks excessive ego, shares credit, is self-motivating and exercises good judgement and intuition around the subtleties of the group dynamic.

This position is required to work in assigned office or headquarters. This position is not eligible for telework. This position is responsible for ensuring that the facility has enough direct care professionals to manage and monitor residents in the Tacachale residential community. This job also serves as the initial point of contact for any administrative requests and provides oversight after hours, on weekends, and holidays.

Working as a resource and crisis manager in collaboration with the Officer of the Day. The incumbent in this position possesses the authority during after-hours, weekends and holidays to perform administrative and consultative work in the identification and resolution of operational or management problems within the residential community of Tacachale. This work involves using independent judgement and making executive decisions as it relates to the day-to-day operations in the residential areas.

Notably during these times this position is responsible for responding to and taking the lead in managing all incidents involving residents and staff, to include but not limited to taking statements and rearranging staffing to resolve conflicts and/or potential problems. Responsible for composing reports that may be used by Employee Relations to address or correct employees. Taking the lead role in assembling and disseminating incident report packets to the appropriate personnel for review on the next business day.

Validates that staffing schedules are balanced and adequate in all areas utilized by residents and staff to include temporary reassignment of staff to provide coverage, ensure safety standards are met, and active treatment is ongoing; verify respectful interactions between all individuals are evident; and that the supervision and care of the residents is continuous. Conduct onsite observations of residential living areas, worksites and activity areas. Confer with staff and management to identify problems and offer suggestions for improvement. Work in conjunction with management in formulating policies that affect employees, some of whom are bargaining unit employees. Ensure staff are compliant with performing duties in accordance with policies and procedures while maintaining high visibility in areas to be monitored. Prepares and submits monitoring reports of findings to facility management and supervisors within 24 hours of monitoring. Reports containing time sensitive or critical information will be prepared and submitted to the recipients on the next business day.

Provides daily consultation and assistance to management and staff in the day-to-day operation of service programs and responsibilities. Performs on-site analysis of operational problems of service programs and provide results to supervisor and/or facility management. Perform other duties as assigned by supervisor or administration. This may include conducting coaching, training and in-services for direct care staff. Assist with special projects as required.

Position requirements include a high school diploma or equivalent and at least three (3) years of supervisor/management experience. Must be able to lift up to 40 pounds. Must possess a valid Florida Driver's License. Corrective Lenses Restricted license is acceptable provided the driver wears the corrective lenses while operating a state vehicle. Must be willing to perform essential services before, during, and after an emergency. Must be willing to work beyond the normal work schedule to maintain minimum coverage levels and meet the needs of the Agency. Must demonstrate total commitment to outstanding customer service.

Knowledge of staffing patterns and scheduling. Knowledge of Microsoft Suite of Products which includes Word, Outlook, Excel, PowerPoint. Knowledge of correct spelling, punctuation, and grammar use. Knowledge of developing an organized tracking system. Knowledge of typing memorandums and various reports.

Ability to prepare correspondence and administrative reports. Ability to understand and apply applicable rules, regulations, and procedures. Ability to take accurate minutes of meetings. Ability to establish and maintain effective working relationships with others. Ability to communicate effectively both verbally and in writing. Ability to utilize problem-solving techniques. Ability to use a telephone, computer, fax machine, and copy machine. Ability to plan, organize and coordinate work assignments. Ability to organize data into a logical format for presentation in reports, documents, and other written materials. Ability to work as part of a team. Ability to interact with all customers in a professional manner.

Skilled in the use of MS Office Suite software including Word, Excel, Outlook, PowerPoint. Skilled in managing/coordinating multiple, high-priority assignments. Skilled in communicating effectively orally and in writing. Skilled in managing multiple priorities and making timely decisions to meet department requirements.

Physical requirements include lifting up to 40 pounds, assisting with evacuation of residents during an emergency, working with or around cleaning chemicals and supplies, doing repetitive movements with arms, hands, neck and head, demonstrating competency in all areas of training, bending, twisting, turning, kneeling, stooping, squatting, pushing, pulling, lifting and walking extended distances, physically operating all equipment necessary to do job tasks, remaining alert while on duty, and speaking and hearing clearly.

Additional information includes completion of all fields in the Candidate Profile, including work history with the month and year. Responses to Qualifying Questions must be verifiable in the Candidate Profile, and "see resume" will not be considered an acceptable response. Resumes and other documentation can be attached to provide additional information, but this will not replace the required completed Candidate Profile. All applicants should complete the online application process.

Retiree notice states that if you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement.

Direct deposit program states that as a condition of employment, a person appointed to a position in the State Personnel System is required to participate in the Direct Deposit Program. Rather than receiving a paper paycheck, your funds will be deposited directly into your account at your financial institution.

Background screening requirement states that it is the policy of the Florida Agency for Persons with Disabilities that applicants for employment undergo Level 2 employment screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer.

Special requirements include providing your Social Security Number to conduct required verifications. Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.

Drug-free workplace states that the State of Florida is a drug-free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Location: Gainesville, FL, US, 32609