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divh2Operations Manager / h2pThe Institute for the Wireless Internet of Things (WIoT) seeks an Operations Manager. Reporting directly to the Departments Associate Director of Administration and Finance, the Operations Manager is responsible for overseeing the day-to-day operations of the Institute, ensuring efficiency, productivity, and adherence to organizational policies and procedures. The Operations Manager serves as the central point of operational coordination and support to the Institute Leadership Team, faculty, and staff while supporting Institute goals and objectives through effective resource management, project coordination, process improvement, and administrative oversight. / ppMinimum Qualifications / pulliBachelors degree in Business Administration, Management, or related field plus 2-4 years of experience in operations management, administrative leadership, project coordination, or related role / liliAbility to plan, organize, and oversee projects, managing budgets, timelines, and risks / liliStrong analytical and problem-solving skills with process improvement capabilities / liliEffective communication and interpersonal skills, with the ability to work effectively across all levels of the organization / liliProficiency in Microsoft Office Suite and operational management software / liliKnowledge of budget management and resource allocation as well as best practices in operational efficiency / liliTrack record of meeting deadlines and milestones / li / ulpKey Responsibilities Accountabilities / pp1) Program Operations / pulliOversee daily Institute operations and coordinate workflow to ensure optimal efficiency and productivity / liliDevelop, implement, and maintain operational policies, procedures, and standards that support Institute needs and organizational objectives / liliManage Institute budget, including tracking expenses, forecasting needs, and identifying cost-saving opportunities / liliManage vendor relationships, contracts, and invoice payments related to Institute operations / liliManage calendars for the Institute Leadership Team and schedule meetings, conference calls, and other appointments as necessary / liliDevelop and maintain files; manage information flow to and from the Institute Leadership Team offices / liliCoordinate travel arrangements for the Institute Leadership Team and submit travel expenses promptly / liliOversee general office management functions, including maintenance of the office area, student conference space, inventory management of office supplies, and on-boarding process for new faculty, staff, and students / liliProvide essential customer service and operational functions, including front-line visitor reception on an as-needed basis / liliMaintain effective liaisons and good rapport with the university community at all levels / li / ulp2) Project Support Management / pulliLead and manage Institute projects from initiation through completion / liliMonitor project progress, identify potential risks, and implement mitigation strategies / liliFacilitate project meetings and manage stakeholder communications / liliPrepare draft materials, proofread and edit emails, documents, presentations, and reports for use in meetings and appointments / liliParticipate in meetings as required to record minutes and initiate follow-ups / liliReview, follow through, track, and ensure deadlines are met / liliPrepare status reports and conduct post-project reviews to capture lessons learned / liliBalance multiple projects simultaneously while maintaining quality and meeting deadlines / li / ulp3) Events Management / pulliPlan, coordinate, and execute Institute events, including meetings, conferences, retreats, workshops, and team-building activities / liliDevelop and manage event budgets, timelines, and logistics / liliCoordinate space reservations, catering, and set-up arrangements / liliSelect and negotiate with venues, caterers, and other event service providers / liliCreate and distribute event communications, including invitations, agendas, and follow-up materials / liliCoordinate audio-visual needs, presentation materials, and other technical requirements for events / liliGather feedback after events to identify opportunities for improvement in future planning / li / ulp4) Facilities Space Planning / pulliWork with the appropriate PREF contacts to manage building maintenance, including furniture arrangements and moves, arranging for appropriate signage, and ensuring security and emergency preparedness measures are in place / liliRepresent the Institute in all facilities and renovation projects / liliCoordinate with PREF Project Manager regarding project status and follow up to ensure all plans and punch list items are complete / liliManage staff relocations and space assignments, including those for new staff hires / liliEnsure newly renovated spaces are functioning properly and report any issues to PREF / liliCoordinate with other departments to ensure seamless integration of cross-functional initiatives and projects / li / ulpThe Operations Manager may function as a liaison between the Institute Leadership Team and other departments and serves as the primary contact for addressing inquiries from internal and external customers and stakeholders. The Operations Manager performs additional duties and assists in special projects as needed and assigned. / ppPosition Type : General Administration / ppAdditional Information / ppNortheastern University considers factors such as candidate work experience, education and skills when extending an offer. / ppAll qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. / ppCompensation Grade / Pay Type : 109S / ppExpected Hiring Range : $66,850.00 - $94,427.50 / ppWith the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change. / p / div