[breadcrumb.workplace_remote] Operations manager [h1.location_city]

Operations Manager

We are pleased to offer the current job opportunity for an Operations Manager position in the Animal Services Department. DuPage County Animal Services (DCAS) is an immediate open admission shelter caring for more than 2,300 animals of varying species annually. This position is eligible for our complete benefit package including medical, dental and vision insurance, flexible spending accounts, life insurance, pension, deferred compensation plan, tuition reimbursement, pre-paid legal and credit union. As a team member at DuPage County, you will also have access to time off with pay on Designated Holidays or holiday pay if required to work, Vacation time, Sick time and Paid Leave.

DuPage County is an Equal Opportunity Employer.

Responsibilities

Essential Duties and Responsibilities :

• Evaluates, recommends, implements, and monitors department policies and procedures for compliance with applicable Federal, state, and local rules and regulations
• Manages daily office operations of the department by prioritizing, assigning, and reviewing work assignments of the assigned senior team members, and other staff as necessary
• Oversees the fiscal and procurement operations, as well as financial resources and the collection and recording of all fees authorized by the Animal Control Ordinance and associated fee schedules
• Monitors and prepares the annual department budget including forecasting, revenue and expense review
• Identifies, recommends and manages employee and visitor / volunteer safety and risk management concerns to maintain the highest possible level of employee and visitor safety
• Recommends and supervises the completion of facility / equipment repair, improvement, and replacement request
• Works with Administrator and Animal Services staff to develop and oversee initiatives aimed at improving the quality of life of shelter animals, preventing pet relinquishment, providing responsible re-homing assistance, and delivering community programs that support best practices in animal related care and outcomes.
• Recommends hires and promotions, directs and evaluates employment decisions for all assigned positions
• Oversees the development and facilitation of in-service for employees
• Identifies and resolves employee relations and performance issues
• Establishes and maintains a professional work environment while providing appropriate leadership and direction for staff and volunteers
• Identifies and resolves high level customer service issues
• Promotes positive morale, creativity and teamwork among staff
• Works with Administrator, Animal Services staff and appropriate departments to develop, carry out and maintain : department mission / vision, special department projects, strategic plan and emergency animal sheltering plans to be utilized during disasters
• Monitors industry trends and the work of other model organizations to ensure Animal Control is current on trends and best practices as it relates to Animal Services and animal sheltering

Non-Essential Duties and Responsibilities :

Requirements Include

Education and / or Experience :

Certificates, Licenses, Registrations :

Physical Requirements and Work Environment

Physical Requirements :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sedentary Work : Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Work Environment :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position is typically office or administrative work and is not substantially exposed to adverse environmental conditions.