[breadcrumb.workplace_remote] Operations manager [h1.location_city]

Housing Operations Manager

The Housing Operations Manager position at the City of Tucson's Department of Housing and Community Development oversees resident housing, services, compliance and operations. This position includes capital improvements, asset management, direct supervision, along with ensuring residents have access to safe living options and essential services like education, employment, and health care.

Work is performed under the supervision of the Community Services Administrator. This position exercises supervision over housing personnel.

Duties and Responsibilities :

Maintains program integrity and compliance through gathering data from external sources, reading regulations to determine the necessary criteria, researching data for statistics and other relevant materials. Documents and assists with the planning, implementation, direction and management of all functions and resources of the section to achieve the strategic objectives of the department and the City in an efficient and effective manner. Assists with the implementation and evaluation of policies, programs, projects, and procedures. Develops and partners with stakeholders on section budget.

Analyzes the organization, community needs, analyzes trends, reviews statistics, opportunities, assists with auditory requests and communicates to the department leadership. Plans, implements, and monitors programs by reviewing data and timelines, assigning appropriate personnel, planning, organizing, and monitoring program activities. Ensures compliance with guidelines, timelines, regulations, and program performance, conducting program analysis and evaluation. Compares data, identifies deficiencies, and plans corrective actions.

Directs and supervises the work of housing personnel. Coordinates assigned personnel and their projects ensuring timely and quality activities for the benefit of the section, division, department, City, and the community. Assists with implementing the department vision through section activities and leads the section to maximum employee productivity. Supports recruitment and conducts evaluations on employee performance. Investigates and resolves grievances along with general employee concerns.

Provides training and guidance to staff.

Ensures that division operations conform with local, state, and federal governmental regulations and other applicable rules and requirements. Resolves public relations problems by ensuring compliance with program requirements, enhancing the image of the City, responding to requests for information, investigating possible violations and representing programs in legal actions. Coordinates Housing and Urban Development (HUD) inspections, compliance reports, and occupancy status reports.

Conducts on-site unit and building inspections following Housing and Urban Development standards.

Performs all other duties and tasks as assigned.

Working conditions as follows : Mostly office environment.

All duties and responsibilities listed are subject to change.

Minimum Qualifications :

Bachelor's Degree Three (3) years of directly related experience Any combination of relevant education and experience may be substituted on a year-for-year basis. Preferred Qualifications : At least three (3) years of management or supervisory experience in federally funded programs related to housing, community development, and public services. At least two (2) years of experience managing complex budgets with proficiency in Microsoft Excel, accounting software, and / or other relational databases for budget management. Prior experience as a senior level manager responsible for supervision and coordination of multiple work teams and supervisory staff. Experience utilizing Microsoft products and preparing public facing documents and communications. Property management experience ranging from single family to large scale multi family housing units.

Position Details :

Job Profile : J1470 - Community Services Manager

Compensation Grade : G109

Hourly Range : $32.15 - 48.23 USD

The City of Tucson considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education / training, key skills, and internal equity.

FLSA : Exempt

Position Type : Regular

Department : Housing and Community Development

Background Check : This position has been designated to require a criminal background check. The City of Tucson is a Second Chance Employer.

Citizenship : The City of Tucson employs only U.S. Citizens and lawfully authorized non-U.S. Citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Status. The City of Tucson does not offer visa sponsorship.

The City of Tucson is an Equal Opportunity / Affirmative Action / Veterans / Disability Employer and does not discriminate based on race, color, religion, sex (including sexual orientation, gender identity, and pregnancy), national origin, veteran status, age, disability, genetic testing, or any other protected status. If you believe you have been a victim of discrimination, you may file a complaint with the City of Tucson's Office of Equal Opportunity Programs, U.S. Equal Employment Opportunity Commission (EEOC) or Arizona Attorney General's Office of the Civil Rights Division (ACRD).

The City of Tucson is committed to providing access and reasonable accommodation for individuals with disabilities or who require religious accommodation; please contact Human Resources at EmployeeLeaves@tucsonaz.gov or 520-791-2619.

Recruiter Name : Stephanie Vejar (202915)

Recruiter Email : HCD_HR@tucsonaz.gov

For Human Resources general questions please contact 520-791-4241.