Operations research analyst Jobs in Sugar Land, TX

Job Description

This role is responsible for performing contract administration activities to support accurate billing, accounting, and operational execution. The position ensures timely and accurate setup, maintenance, and validation of contract and billing data within ERP and contract management systems. The role operates with a high degree of autonomy and requires strong attention to detail, accountability, and cross-functional collaboration and communication.

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM 2026 Employee Benefits | Staff & Management

Responsibilities

Key Responsibilities

• Independently perform day-to-day contract administration duties, including:
• Contract setup, amendment and modifications
• Stakeholder communications as related to contract set up
• Audit response
• Contract accuracy audits
• Review and process ServiceNow tickets related to contract and job setup/maintenance
• Conduct timely reviews and setup of contracts and contract amendments
• Verify contract information within the Contract Management System (CMS) to ensure accuracy and completeness
• Set up billing plans in ERP systems upon receipt of approved contracts
• Review initial invoices for accuracy and ensure proper processing within ERP systems
• Assist in compiling billing documentation and support quarterly audit activities
• Facilitate required ServiceNow forms for job setup and ongoing maintenance
• Maintain a strong sense of urgency in addressing internal and external customer needs
• Support special projects and perform additional duties as assigned
• Educate key stakeholders of process changes and updates
• Peer training as required

Qualifications

Minimum Qualifications

• Associate's degree or higher preferred
• Minimum of 3 years of experience in billing, accounting, and/or contract administration
• Ability to work independently with minimal supervision
• Strong process orientation and accountability
• Proficiency in Microsoft Office (Excel, Visio, PowerPoint)
• High level of attention to detail and accuracy
• Strong organizational skills with the ability to prioritize and manage multiple tasks
• Excellent verbal and written communication skills
• Ability to collaborate effectively within a team environment and support peers as needed
• Demonstrated flexibility and willingness to take on new challenges and responsibilities

Preferred Qualifications

• Knowledge of ASC 606 revenue recognition standards
• Experience with financial controls and SOX compliance requirements
• Experience working with large ERP systems (JDE, Oracle Financials preferred)
• Experience with ServiceNow and Corrigo platforms
• Experience in contract review and contract management processes
• Ability to effectively leverage AI tools and prompts to enhance productivity, improve data accuracy, and support workflow efficiency is a plus
• Experience presenting information to key stakeholders and leadership audiences

About Us

ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis. ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility. ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM. ABM directs all applicants to apply at ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now. For more information, visit

Job Info

• Job Identification 159099
• Posting Date 07/20/2026, 07:06 PM
• Job Schedule Full time
• Locations Sugar Land, TX, United States
• Job Category Finance
• Work Days Full Time Days
• Workplace Hybrid