Order clerk serp_jobs.h1.location_city

The Order E ntry C lerk I is responsible for receiving and entering customer o rders. The primary duties and r esponsibilities will be to perform work in accordance to the essential job activities.

Duties and Responsibilities

Receive, enter and process customer orders

Process scr a p orders

Disposition and distribution of denied warranties and customer approved orders

Daily log updates

Production reporting

Assist with training as needed

Identify, assist, and troubleshoot with technicians, management and customers with order investigations as needed

Sort and distribute incoming product

Ship confirmation of orders

Assist with denied warranties as needed

Practice 5S and safety

Take appropriate corrective action for continuous quality improvement and customer satisfaction

Able to react to change effectively and handle other tasks as assigned, including working other shifts as needed

Physical Demands

Repetitive motion

Must be able to lift up to 30 pounds

Education and Experience Requirements :

High School or GED diploma required

Proficient in Microsoft Office

Basic math and computer skills required

Excellent 10 key and typing skills

Fluency in English with strong communication skills, written and oral

Internal Qualifications :

• No final warnings
• No more than 6 attendance points
• Efficiency and Quality goal met for previous 3 months
• Must be in current role for 6 months
• Must meet all job description requirements

Milwaukee Tool is an equal opportunity employer.

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