Outreach coordinator [h1.location_city]
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Outreach coordinator • irvine ca
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Titanium HealthcareGarden Grove, CA, US- [job_card.full_time]
Job Description
Job Description
Salary : $23-$26
WE ARE TITANIUM HEALTHCARE
Titanium is a healthcare company that puts heart and compassion above all else. Millions of Americans just arent getting the medical care they need. Were on a mission to change that. For patients that means exceptional support and better care. For providers it means better support and time to focus on patients, and for partners that means higher quality and lower cost.
Join us in our mission!
POSITION SUMMARY
The Outreach & Enrollment Coordinator plays a crucial role in engaging prospective members through a variety of outreach efforts : phone calls, community outreach, and events. The Outreach & Enrollment Coordinator will inform individuals about the Enhanced Care Management (ECM) program. This position focuses on facilitating the enrollment process, helping members navigate available services, and ensuring a seamless and positive experience. The ideal candidate will serve as a key point of contact for both current and potential members, providing guidance and assistance to meet member needs. Success in this role requires strong communication skills, exceptional organizational abilities, and a commitment to delivering outstanding service.
WHERE YOULL WORK
This position is hybrid and based out of the Garden Grove office (Monday through Thursday onsite / Friday remote). Standard business hours are Monday through Friday from 8 : 30 am to 5 : 00 pm.
WHAT YOULL DO
- Execute outreach strategies to identify, engage, and enroll potential members
- Verify eligibility for enrollment in the ECM program
- Complete and upload enrollment intake forms to member charts
- Conduct telephonic / in-person outreach, assessments, and referrals as needed
- Represent Titanium Healthcare at community events, health fairs, and meetings
- Organize and lead community health events, including informational sessions
- Identify, coordinate, and follow up on member referrals to ensure continuity of care
- Collaborate with Lead Care Managers (LCMs) regarding member progress and care needs
- Document member enrollment evidence in EHR record concisely and on time
- Perform other duties and projects assigned
WHO YOU ARE
WHAT YOULL NEED
NICE TO HAVES
WHAT YOULL ENJOY
EEO Statement
At Titanium Healthcare, our mission is to fearlessly reengineer the way healthcare works to reduce costs, ensure better outcomes, and provide everyone, everywhere, with the kind of compassionate and coordinated care they deserve. We believe that achieving this mission starts with a diverse and inclusive workforce.
Titanium Healthcare is an equal opportunity employer. We are committed to promoting and celebrating all backgrounds and encourage all applicants, regardless of race, religion, gender, sexual orientation, disability, age, marital status, parental status, military or veteran status, or any other legally protected status, to apply. We believe that diversity and inclusion drive innovation and equity in healthcare, enabling us to better serve our communities and make a lasting impact.