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Hospitality Director of Parking Operations

Hospitality Director of Parking Operations

LAZ ParkingAustin, TX
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LAZ Parking is one of the largest and fastest growing parking companies in the country.We often say, “parking is our industry, but people are our passion”. Our mission is to “create opportunities fo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Nurse Manager (RN) - Manager

Nurse Manager (RN) - Manager

RehabCareAustin, TX, USA
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A career at Central Texas Rehabilitation Hospital, a state-of-the-art, 50-bed inpatient acute rehabilitation hospital owned and operated exclusively by Lifepoint Rehabilitation, is more than a job....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Nurse Manager (RN) - Manager

Nurse Manager (RN) - Manager

LifePoint HospitalsAustin, TX, USA
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Description A career at Central Texas Rehabilitation Hospital, a state-of-the-art, 50-bed inpatient acute rehabilitation hospital owned and operated exclusively by Lifepoint Rehabilitation, is mor...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
LICENSED Unarmed Security Officers - Parking Lot Patrol

LICENSED Unarmed Security Officers - Parking Lot Patrol

Inner Parish Security CorporationAustin, Texas, United States of America
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LICENSED Unarmed Security Officers - Parking Lot Patrol.Inner Parish Security Corporation (IPSC).Licensed, Unarmed Professional Security Officers with excellent customer service and security skills...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Manager

Manager

WhataburgerAustin, TX, US
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This specific restaurant is independently owned and operated by a Whataburger franchise.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Manager

Manager

Hopdoddy Burger BarAustin, TX, US
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The Manager role supports the General Manager in every aspect of the restaurant's operations.They uphold promises to their Team, their Guests, and the Business. The Manager will direct, lead and coo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Parking Manager

Parking Manager

Brandywine Realty TrustAustin, TX, US
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At Brandywine, 'Best of Class' is our mission and our focus in developing, building, and managing the nation's most remarkable Class-A office, multi-family and mixed-use properties.We continuously ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Next Level Valet and Parking Seek City Manager

Next Level Valet and Parking Seek City Manager

NEXT LEVEL VALET LLCAustin, TX, US
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Austin City Manager For Next Level Valet and Parking.We are looking for an ambitious, dedicated, people-orientated manger to assist our growing company. Must have at least 5 years of Management expe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Parking Operations Associate

Parking Operations Associate

ABM IndustriesAustin, TX, US
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The pay listed is the hourly range or the hourly rate for this position.A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Parking Event Manager | Moody Center (Austin, TX)

Parking Event Manager | Moody Center (Austin, TX)

Oak View GroupAustin, TX, US
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Reporting to the Director of Parking and Mobility, the Event Manager will manage every aspect of their assigned events from the advance planning stages through the end of the event and event settle...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Hospitality Director of Parking Operations - Austin, TX

Hospitality Director of Parking Operations - Austin, TX

LAZ Parking Texas, LLCAustin, Texas, United States, 78701
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Hospitality Director of Parking Operations - Austin, TX.LAZ Parking is one of the largest and fastest growing parking companies in the country. We often say, parking is our industry, but people are ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Entry Level Insurance Sales Representative

Entry Level Insurance Sales Representative

District Manager, Robert LehrAustin, TX, US
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Join Our High-Performing Sales Team at Farmers Insurance!.Farmers Insurance is seeking a.If you are passionate about sales and thrive in a fast-paced, performance-driven environment, this is your o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Parking Operations Associate

Parking Operations Associate

Austin StaffingAustin, TX, US
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Pay : $65K / YR+ DOE The pay listed is the hourly range or the hourly rate for this position.A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and ali...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Booth Attendant - Austin, TX

Booth Attendant - Austin, TX

Parking Management CompanyAustin, TX, US
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Parking Lot Attendant / Lot Auditor.The Parking Lot Attendant helps ensure a smooth, safe, and organized parking experience for guests. This role includes directing traffic, assisting customers, mon...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Overnight Lot Auditor - Austin, TX

Overnight Lot Auditor - Austin, TX

Parking Management ServicesAustin, TX, United States
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Mornings / Second Shift / Evening.Full Time / Part-Time (10pm - 7am).We are looking for a detail-oriented and responsible Overnight Lot Auditor to manage parking lot activity during the overnight s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Austin, TX - Parking Enforcement

Austin, TX - Parking Enforcement

AirGarageAustin, Texas, United States, 78701
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Austin, TX - Parking Enforcement.Parking Enforcement Opportunity.Flexible gig opportunity to boost your income.Get paid to scan license plates in our parking lots from your smartphone.No experience...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
CM Austin Westgate Parking Lot Attendant - Part-Time

CM Austin Westgate Parking Lot Attendant - Part-Time

H-E-BAustin, TX, US
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The Service Rep - Parking Lot Attendant [PLA] provides customer service through packaging and carrying out purchases for customers and support in all aspects of customer service.Works well under im...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Valet Attendant $200 SIGN-ON BONUS - Austin, Texas

Valet Attendant $200 SIGN-ON BONUS - Austin, Texas

Laz ParkingAustin, TX, US
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Parking Attendant / Valet] As a Valet Attendant at LAZ Parking, you'll : Park and retrieve vehicles for guests; Provide exceptional customer service. Maintain cleanliness of parking areas; Collect a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
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Shuttle Driver - Employee Ownership Program Eligible

Shuttle Driver - Employee Ownership Program Eligible

The Parking SpotDel Valle, TX, US
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Since its inception, The Parking Spot has made superior airport parking experiences easy and affordable by focusing on hospitality. Now with more than 25 years in business, The Parking Spot has ceme...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Hospitality Director of Parking Operations

Hospitality Director of Parking Operations

LAZ ParkingAustin, TX
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LAZ Parking is one of the largest and fastest growing parking companies in the country. We often say, “parking is our industry, but people are our passion”. Our mission is to “create opportunities for our employees and value for our clients.” When it comes to parking, we’re experts!

The LAZ Hospitality silo is a unique team within LAZ Parking dedicated to growth through operational and financial excellence. The Hospitality team specializes in Hotel Partnerships across the country and excels at developing relationships through training, human connection, and career development for our employees and partners.

Base Pay : $100k - 105k

Bonus Potential :  Up to 15%

The Spirit of the Position :

The Director of Operations, Hospitality supports the General Manager with a complete oversight for financial, operational, safety and service success at all hotels within the market. The DOO is directly responsible for all operational aspects in the city / market with oversight from the General Manager.

Principal Job Duties :

  • Responsible for the financial, operational, safety and service success at all hotels within the market.
  • Managing, planning, scheduling, training, and directing the activities of all hospitality management.
  • Ensure that increased revenue, controlled expenses, and customer satisfaction is maximized by maintaining the highest level of safety & service thresholds and initiatives that are aligned with the expectations of our various clients.
  • Additional duties as assigned.

People

  • Ensure daily stand up meetings and resume meetings scheduled by client are attended by either Area Managers, Hospitality Managers or Assistant Hospitality Managers.
  • Ensure LAZ internal stand up meetings (Pre-Shifts) are held each shift through Hospitality Managers, Assistant Hospitality Managers, Supervisors, or Shift Leads.
  • Assist with the management and development of the Hotel teams to accomplish annual and periodic goals / initiatives, while embodying and using LAZ Parking’s culture as a guideline.
  • Identify high potential employees to support the organization’s continued growth, both within your region and outside.
  • Actively participate in the recruiting and onboarding process all Hospitality accounts.
  • Ensure all safety initiatives from the National Safety & Training Manager, Hospitality are rolled out to new and existing employees.
  • Process and resolve any and all safety concerns within Hospitality accounts, using the National Safety & Training Manager, Hospitality as a resource where needed.
  • Managing, planning, scheduling, training, and directing the activities of the Hospitality Silo within the market.

    • Product

  • Drive service results and establish goals by monitoring and responding to results from LAZ Service Shopper Reports and hotel internal service metrics.
  • Responsible for cultivating client relationships and business retention.
  • Implement and complete other projects, programs, and initiatives that may arise from the operation of assigned hotel(s).
  • Understand, implement, and deliver all requirements that are outlined within the contractual agreement between LAZ Parking and our clients.
  • Responsible for planning and executing plan for the opening of all new hospitality locations within the market.
  • Participate in any and all proposals, underwriting, and presentations for hospitality related business development within the market.
  • Prepare, review, and submit parking agreements within the market to the General Manager for completion.

    • Profit

  • Responsible for ensuring claims and safety related training, prevention initiatives, and claims processing including claims investigation, client and guest follow-up, and compliant reporting are occurring consistently within the market.
  • Responsible for overall financial success including audit compliance and ensuring Hospitality accounts follow audit protocol.
  • Responsible for ensuring payroll processing is completed successfully at all hospitality accounts; Including sign off on hours in timely manner; collaboration with the local payroll department to ensure pay data is completed properly; and working with Human Resources Business Partner to ensure proper wage and hour compliance.
  • Responsible for ensuring LHIST data is entered daily and accurately within the silo.
  • Responsible for financial management of all hospitality locations and ensuring adherence to budget and revenue enhancements as it relates to staffing, scheduling and operational expenses.
  • Daily, Weekly, Monthly, and Annual financial and operational reports as required.
  • Preparation and completion of budgets / monthly reviews of profit / loss for their assigned portfolio.
  • Monitor, review, and analyze the market rate structures.

    • Education :

  • Bachelor's Degree or equivalent work experience required.

    • Experience :

  • 5+ years Management experience.
  • Must have experience managing P&Ls.
  • Must be willing to travel to different hospitality locations on a daily / weekly basis as needed to support operations.
  • Prior experience in the hospitality industry (Parking, Restaurants, Hotels, etc) is preferred.
  • Experience managing multi-site facilities is required.
  • Valid driver’s license required.
  • Previous experience working in fast-paced environment with high customer expectations.
  • Ability to cultivate the client-LAZ relationship.
  • Knowledge of Excel, Word, Power Point and General Microsoft Office Applications.

    • Skills :

  • Ability to communicate professionally and effectively.
  • Ability to speak, read, and comprehends the English language.
  • Must be open to feedback, differing opinions and other points of view.
  • Demonstrates a sense of urgency and timeliness.
  • Demonstrate the ability to seek improvement.
  • Excellent teambuilding and interpersonal skills.

    • Physical Demands :

  • Willingness to work in the elements – heat, wind, snow, rain, etc.
  • Ability to lift, push and pull at least 50 pounds.