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Ramp Service Agents

Ramp Service Agents (RSA) at Pegasus Aviation Services are responsible for marshalling aircraft in the gate, loading, unloading and sorting freight and baggage. RSAs are also responsible for servicing security functions, aircraft lavatories, potable water, push back aircraft from the gate, deicing and other duties as delegated. The RSA position is a support services position whose work routine is established and follows a set of procedures. It generally functions under close supervisory direction or guidance of the Customer Service Reps, Supervisors, or Ramp Managers.

Responsibilities

• Marshall aircraft on the ramp (includes directing, assisting and parking all arriving, departing and towed aircraft).
• Service aircraft as needed including : lavatory service, water service, cabin cleaning, other services as needed, aircraft de-icing / anti-icing.
• Loading and unloading of aircraft baggage and cargo.
• Perform safe and efficient operations of all ground service equipment.
• Monitoring security : vigilantly observing, inspecting, monitoring, and screening all passengers, airport personnel and crew regularly to detect any potential security breaches or safety hazards.
• Prevent breaches of security in the area assigned and being prepared to promptly respond to any calls for assistance from the pilot or crew of any aircraft, addressing their concerns and needs swiftly and effectively.
• Proactively preventing breaches of aviation security and safety within their designated area of responsibility. This includes taking action to mitigate or resolve any security or safety concerns that may arise.
• Conducting comprehensive security screenings for departing passengers and their baggage. Additionally, performing mobile, foot, and static patrols within assigned areas.
• Responsible for maintaining safety and security of aircraft.
• Miscellaneous duties as assigned.

Qualifications

Desired Qualifications :

Language Skills :

Math Skills :

Reasoning Abilities :

Physical Demands : Moderate.

Job ID 2025-19775 Work Type On-Site Company Description Pegasus Aviation Services, an Akima company, is not just another aviation contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At Pegasus, the work you do every day makes a difference in the lives of our 15,000 Iupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States. For our shareholders, Pegasus provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years. For our government customers, Pegasus delivers efficient, flexible, and safe aviation services as it supports domestic and international passenger and freighter airlines. As a Pegasus employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.