Patient care [h1.location_city]
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Patient care • seattle wa
Patient Care Coordinator
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AMEN CLINICS, INC., A MEDICAL CORPORATIONSeattle, WA, US- [job_card.full_time]
Job Description
Job Description
Join the Leader in Brain and Mental Health
At Amen Clinics Inc. / Mindworks Innovations Inc. our vision is bold : to be known as the best brain and mental health company in the world. Every member of our team plays a vital role in making that vision a reality—delivering exceptional care, advancing innovation, and changing lives every day.
At Amen Clinics, Inc / Mindworks Innovations Inc. we’re proud to be an Employee Stock Ownership Plan (ESOP) company. That means every employee is also an owner— sharing in the success and growth of the organization. As part of our team, you won’t just be contributing to our mission—you’ll be building long-term value for yourself and your future. Ownership isn’t just a benefit here; it’s a mindset we bring to everything we do.
The Patient Care Coordinator (PCC) is responsible to assist the Clinic Director and Psychiatrists with administrative and operational tasks to ensure each patient has a smooth and professional experience with Amen Clinics. The PCC focuses on customer service, fosters open communication, and keeps their assigned doctor organized and current on patient needs. The PCC is part of a high energy team that focuses on patient health and wellness and ensures that all patient and team interactions are positive and productive.
Essential Duties and Responsibilities :
- Greets, checks-in and checks-out patients
- Handles new and existing patient inquiries
- Ensures patient Electronic Medical Records (EMR) and correspondence are accurate and up-to-date in the EMR system and makes updates as needed and appropriate
- Collects and posts patient payments
- Answers phone calls and emails relaying information and requests accurately and delivering messages as needed
- Schedules, reschedules and cancels patient appointments
- Provides support to their assigned doctor and assists other PCCs as needed
- Provides supplement and nutraceutical information to patients and answers questions as needed
- Respects patient confidentiality with a thorough understanding of the HIPAA / HITECH laws
Qualifications and Requirements :
Knowledge, Skills and Abilities :
Dress Code Requirements :
Physical Demands :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment :
The work environment described here are representative of those that an employee encounters white performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.