Patient care rep [h1.location_city]
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Patient care rep • warren mi
- [promoted]
Patient Care Representative
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McLaren Health CareMt Clemens, MI, United States- [promoted]
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Option Care Enterprises, Inc.Troy, MI, United StatesPatient Care Representative
VirtualVocationsSterling Heights, Michigan, United States- [job_card.full_time]
A company is looking for a Patient Care Representative II.
Key Responsibilities
Make outbound and receive inbound calls to resolve patient issues and outstanding balances
Document patient complaints and manage tasks through Oracle and other systems
Provide 24-hour customer service and assist patients with financial assistance in accordance with policies
Required Qualifications
3-5 years of customer service experience or 2-4 years of medical collections experience preferred
Comprehensive understanding of patient benefits and insurance carrier explanations
Strong performance in cash collections and decision-making abilities affecting revenue
Excellent time management skills with the ability to balance multiple tasks
Some college preferred but will consider experience in lieu of education