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Shift Lead

Shift Lead

Pet SupermarketHutto, TX, US
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If you are looking to join one of the largest retail operations dedicated to providing pet parents with the best selection of pet care items and passionate customer service, join the Pet Supermarke...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Service Representative

Customer Service Representative

Destination Pet, LLCRound Rock, TX, United States
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We are One Pack- a united team working together to elevate the love and lives of pet families.Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creati...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Pet Trainer

Pet Trainer

PetSmart, Inc.Round Rock, TX, United States
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While "sit" and "stay" are common words in our classes, they do not describe your career! Just as we are there for pets at every stage of their lives, we'll be with you at every stage of your caree...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Professional Mobile Pet Groomer

Professional Mobile Pet Groomer

Furry Land AustinPflugerville, TX, US
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Professional Mobile Pet Groomer : .Greater Austin Area, $65k-$85k a year, Benefits and State of the Art Mercedes Sprinter Van. Furry Land Austin is seeking skilled and enthusiastic Mobile Pet Groomers...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Lead Animal Care Attendant

Lead Animal Care Attendant

Destination PetRound Rock, TX, United States
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We are One Pack- a united team working together to elevate the love and lives of pet families.Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creati...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Pet Sitter

Pet Sitter

PetSitter.comGeorgetown, Texas, USA
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Are you passionate about caring for birds? Do you have experience with overnight pet sitting? If so, I am looking for a responsible and loving pet sitter in Georgetown, Texas to take care of my fea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Experienced Pet Groomer

Experienced Pet Groomer

Aussie Pet Mobile of ATXPflugerville, TX, US
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Commission & Tips paid weekly.Highly Competitive Compensation.Aussie Pet Mobile is a fast-paced and growing pet grooming service seeking an energetic, organized, and reliable groomer to join ou...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Urgent Care Veterinarian

Urgent Care Veterinarian

Vista Vet Animal Hospital & Pet LodgeRound Rock, TX, US
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Urgent Care Veterinarian - Healing Hearts Animal Urgent Care Hospital,.We're looking for a passionate.Urgent Care, Emergency, or General Practice Veterinarian. This is an exciting opportunity for a ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Pet Walker

Pet Walker

TradeJobsWorkforce78753 Austin, TX, US
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As a Pet Walker, you will be responsible for providing safe and enjoyable walks for pets, including : provide safe and engaging walks for dogs. Duties and responsibilities can change depending on bus...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Client Service Coordinator

Client Service Coordinator

Banfield Pet HospitalRound Rock, TX, US
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The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets),...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Veterinary Technician

Veterinary Technician

Cypress Creek Pet CareCedar Park, TX, US
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Cypress Creek Pet Care is looking for a Veterinary Technician to join our team as part of the Thrive Pet Healthcare community. At Cypress Creek, a Thrive Pet Healthcare partner, you will have the su...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Veterinary Cardiologist

Veterinary Cardiologist

Thrive Pet HealthcareRound Rock, Texas, USA
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Thrive Pet Healthcare is looking to add a Veterinary Cardiologist to the Heart of Texas Veterinary Specialty Centers team!. Join our community of veterinary care providers for the support tools and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Shift Lead

Shift Lead

Pet SupermarketHutto, TX, US
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Pet Supermarket Shift Lead

If you are looking to join one of the largest retail operations dedicated to providing pet parents with the best selection of pet care items and passionate customer service, join the Pet Supermarket team! Our Shift Leads possess some of the following key skills : outgoing, upbeat, people-person, sales driven, and great organizational skills. Our Pet Experts also thrive in a high-energy environment where they work together to drive results and help Pet Parents with all their pet needs. We are dedicated to making a difference in our community and want you to be a part of our team! This may be the right opportunity for you if you are interested in making a difference in the lives of pets and their parents!

Our Shift Leads are at the front lines providing friendly customer service and giving Pet Parents the best selection of pet care items! You are responsible for supporting the associate and management team. As a Shift Lead, you'll function as a lead member of the Sales Associate team, encouraging cross-team collaboration and setting the standard for performance. In this multi-dimensional role, you'll provide customer sales assistance alongside the Sales Associate but also act as "Manager on Duty" when necessary.

What's in it for you?

  • Competitive pay
  • Employee discounts
  • Flexible schedule
  • Room for advancement
  • Working with pets!!!

Essential Duties and Responsibilities

Sales Leadership

  • Assist customers and lead the team in driving sales, service, and customer experience initiatives in store to achieve sales, KPIs, and store performance goals.
  • Prioritize, assign, and delegate daily goals, tasks, and assignments to associate team and ensure proper completion when manager on duty.
  • Maintain a high level of professionalism and positive attitude in the workplace, including conducting oneself in an appropriate manner when communicating verbally, in writing, or by email.

    • Customer Excellence

  • Partner with the Store Manager to plan and execute community events and develop mutually beneficial business relationships with various rescue agencies.
  • Protect employees and customers by maintaining a safe and clean store environment. Required to maintain cleanliness and well-being of all livestock including animal care and feeding.
  • Lead and demonstrate engagement with customers using selling and service model.

    • Operations & Team Building

  • Supports, understands, and is accountable for maintaining store standards and meeting all safety requirements / standards, including the protection of all company assets both tangible and intangible.
  • Clean pet enclosures and ensure all animals have appropriate food and water.
  • Support in maintaining the fish system.
  • Assist with the restocking of merchandise on shelves and fixtures and moving products from the stockroom to the salesfloor. Heavy lifting up to 55lbs may be repeatedly required several times throughout a shift.
  • Partners with the Store Manager to ensure physical inventories are accurate, counts are taken, and shrink goals are met.
  • Proficient in store opening and closing procedures.
  • Accountable for communicating concerns with gaps in performance to Store Manager or Assistant Store Manager so this can be addressed appropriately and in a timely manner.
  • Support the execution of new hire training and merchandising guidelines.
  • Support the execution of community events and partnering with various rescue agencies.
  • Complete tasks and other duties as assigned by store management.

    • Business Insight

  • Understands the business. Regularly monitor business throughout the day / shift. Needs to be able to react to business needs.

    • Experience, Education, Certifications (List minimum required to enter the role.)

  • Minimum 1 year retail or customer service experience
  • Enjoy working with and around animals.

    • Job Requirement

  • Ability to work a flexible work schedule which will include morning, evenings, weekends and / or holidays.
  • Valid driver's license and access to a motor vehicle preferred.

    • Physical Demands, Working Conditions and Effort of Position :

  • Several duties require physical exertion and dexterity. Heavy lifting up to 55lbs required several times throughout a shift.
  • Majority of tasks do not require long periods of mental concentration. One notable exception would be inventory ordering.
  • Most of the time is spent on the selling floor, standing, or moving around. Active listening required when communicating / speaking with customers and employees.
  • Active observation required when merchandising the store.
  • Works in a relatively temperature-stable environment.
  • May occasionally need to work alone.
  • Accidental injuries from pets are possible.
  • Common injuries are slips / trips / falls and strains / sprains due to lifting.

    • Competencies :

  • Customer Focus : Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
  • Motivating Others : Creates an inclusive climate in which people want to do their best; can motivate others; communicates tasks and decisions down; invites input from others as needed : makes each individual feel his / her / their work is important; is someone people like working for and with.
  • Drive for Results : Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; steadfastly pushes self and others for results.
  • Listening : Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he / she / they disagree.
  • Compassion : Genuinely cares about people; is available and ready to help; is sympathetic to the plight of others who are not as fortunate; demonstrates real empathy with the joys and pains of others.
  • Time Management : Uses his / her / their time effectively and efficiently; values time; concentrates on his / her / their efforts on the more important priorities; gets more done in less time than others; can take on a broad range of activities.
  • Delegation : Clearly and comfortably delegates both routine and important tasks and decisions that need to be completed.

    • Pet Supermarket is an equal opportunity employer and Drug Free Work Place.