Practice administrator [h1.location_city]
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Practice administrator • usa
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Practice Administrator
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EyeSouth PartnersBirmingham, MI, US- [job_card.full_time]
Practice Administrator
Clavenna Vision Institute has been serving the Birmingham community for more than 40 years, providing comprehensive ophthalmology and optometry services. Specializing in cataract surgery, LASIK, glaucoma management, and advanced contact lens fitting, the practice is well-known for its patient-centered care and long-standing reputation. A great fit for candidates who value tradition, community trust, and excellence in eye health.
Position Summary
The Practice Administrator position provides administrative leadership and support to the practice. The position is responsible for the overall day-to-day operations of the practice, including optical, clinical, and surgical operations. They also handle budgeting and business decisions related to human resources and compliance, accounting and finance, marketing, and revenue cycle management in conjunction with the corporate headquarters of EyeSouth Partners. The Practice Administrator ensures quality services are provided according to established policies and procedures and regulatory governing bodies by working in collaboration with practice physicians. The Practice Administrator ensures best practices are achieved and strategic goals are met. The position serves as a consultant to management of human resource-related issues, acts as an employee champion and change agent, assesses and anticipates HR and Operation related needs. The Practice Administrator maintains an effective level of business literacy about the practice's financial position, operational needs, its culture, and its competition.
Responsibilities
General Operational Responsibilities :
- Manages day-to-day operations for the clinical office
- Identifies and recommends procedural changes and solutions practice-wide
- Acts as a liaison for the providers to relay any clinical, operational or other issues the providers may have via appropriate channel
- Ensures key performance indicators are met across all departments
- Meets with the Regional Operation leaders and Physician leadership on a regular basis to provide recommendations, reporting, and insights
- Develops insights and recommendations based on supported data and analytics to drive optimal clinical, optical, and surgical performance
- Assist with other local governance areas as defined by EyeSouth and Practice Managing Partners
- Assists with special projects as defined by Regional Operation leaders
Clinical and Front Office Operations :
Human Resources & Compliance :
Qualifications
Bachelor's degree required, (MBA or MHA preferred)
4+ years of multi-site clinical management experience required; ASC experience strongly preferred
Proven ability to lead and develop a team and drive performance improvement, demonstrated by progressive increases in management responsibility
Proven ability to thrive in a highly matrixed environment
Strong financial aptitude with experience managing a P&L
Rational and analytical approach with a friendly disposition; ability to remain calm in difficult situations
Ability to work beyond the normal hours, as needed (including potential weekends)
Excellent presentation, interpersonal and communication skills; written and documentation skills
Excellent time management skills (organizing and prioritizing workload) in order to meet deadlines
Ability to quickly learn new software, new systems, adapt to change and communicate effectively
Intermediate computer skills including Microsoft Office; especially Word, Excel, and PowerPoint
Excellent interpersonal skills including the ability to interact effectively and professionally with individuals at all levels; both internal and external
Exercises sound judgment in responding to inquiries; understands when to route inquiries to next level, with a strong sense of urgency.
Must be able to manage multiple tasks / projects simultaneously within inflexible time frames.
Ability to adapt to frequent priority changes
Ability to build consensus among cross-functional teams
Strong problem solving and negotiation skills
Company Benefits
We offer a competitive benefits package to our employees :
We also offer the following benefits for FREE :
EyeSouth Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.