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Product specialist • usa

Last updated: 3 hours ago

Product Specialist

BlueprintLehi, UT, United States
Full-time

Rocketlane is a fast-growing, innovative SaaS company making waves in customer onboarding and professional services automation.Our mission? To empower B2B companies with a smooth, consistent, and e... Show more

Product Specialist

Graff Chevrolet GMC of Michigan CityMichigan City, IN, US
$3,000.00 monthly
Full-time

Product Specialist (Chevrolet / GMC).Graff Auto Group, Michigan City, Indiana.Start Your Career in the Auto Industry — No Experience Needed!.Looking for a job that’s exciting, people-focused, and f... Show more

Product Specialist

Crews ChevroletCharleston, SC, United States
Full-time

Crews Chevrolet Job Opportunity.Crews Chevrolet has been owned by the Crews family for almost 10 years.We pride ourselves serving the Charleston community, and by being locally-owned and family-ori... Show more

Product Specialist

Gengras FordPlainville, CT, US
Full-time

Are you passionate about cars and love helping people make informed decisions? As a Product Specialist at Gengras Ford, you'll serve as the go-to expert on our vehicle lineup — educating customers,... Show more

Product Specialist

Penske Automotive GroupSanta Ana, CA
Full-time

The Product Specialist advises customers on vehicle platforms, option packages, and powertrain choices with special attention to features, benefits, functionality, and information.Records all showr... Show more

Product Specialist

Bonitz, IncAugusta, GA, United States
Full-time

Product Specialist, that would cover a regional footprint.The successful candidate will focus on consulting clients on Terrazzo, Resinous Flooring, Access Flooring Exterior Cladding, Rainscreens an... Show more

Product Specialist

Jaguar Land RoverNovi, MI, USA
$50,000.00 yearly
Full-time
Quick Apply

Fox Motors has a Sales Consultant opening in Novi, MI.You would contribute to our overall vision, "Working together moving people throughout life," by developing and maintaining trust with our cust... Show more

Product Specialist

NBCUniversalOrlando, Florida, US
Full-time

NBCUniversal’s Product Team builds products that provide essential capabilities to organizations throughout NBCUniversal.The team leverages deep relationships with our Operations [LK1] [SR2] and en... Show more

Product Specialist

Eastman ChemicalKingsport, TN, United States
Full-time

Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day.With the purpose of enhancing the quality of life in a m... Show more

 • New!

Product Specialist

Kurt J. Lesker CompanyJefferson Hills, PA
Full-time

Reporting to the Business Segment Manager, this role focuses on customer interaction and multi-product solutions that drive results.Division/Department: Vac Mart/Product Management.Reports to: Busi... Show more

Product Specialist

GSI Electronics IncUS
Full-time

Not everyone can claim to feed the world, but it is part of our every day.Behind everything we do for our farmers, there is one AGCO team making it happen.We are proud to put our curiosity to work,... Show more

Product Specialist

ITT Inc. - English USIrvine, CA, United States
Full-time

ITT Aerospace Product Management Lead/h2pReporting to Senior Product Management Lead for Aerospace Products, the successful candidate will support technical, pricing, and marketing related delivera... Show more

Product Specialist

John DeereBangor, United States
Full-time

At John Deere, we run so life can leap forward.This powerful purpose is our promise to humankind that we will dream, design, and deliver breakthrough products that sustain our world for generations... Show more

Product Specialist

Sarasota FordSarasota, Florida, United States, 34231
Full-time
Quick Apply

Auto Sales Team for our #1 Rated Automotive Dealership!   We have immediate openings for Top Professionals at the dealership located in Sarasota.This is a performance based sales opportunity for th... Show more

 • New!

Product Specialist

Tom Kadlec KiaRochester, MN, US
$200,000.00 yearly
Full-time

Join the Fastest Growing Dealership in Rochester – Tom Kadlec Kia is Hiring Sales Pros!.Brand-New State-of-the-Art Facility | $200K Earning Potential | 5-Day Work Week | No Sundays Ever.Are you amb... Show more

Product Specialist

Greenville Chrysler Dodge Jeep RamGreenville, AL, United States
$100,000.00 yearly
Full-time

Join Our Team at Greenville Chevrolet.Are you ready to kick your sales career into overdrive? If so, now is the perfect time to join our team of automotive sales professionals.Greenville Chevrolet ... Show more

Product Specialist

Federal Reserve Bank (FRB)Boston, MA, US
$130,300.00 yearly
Full-time +1

Company Federal Reserve Bank of Boston The Financial Support Office (FSO) is the Federal Reserve System's trusted partner for financial advice and innovation, serving as a 150-member ... Show more

 • New!

Product Specialist

Legacy Golf CarLondon, KY, United States
Full-time

Legacy Automotive Network is hiring Product Specialists to support our growing automotive dealerships.This is an excellent entry-level automotive opportunity for individuals who enjoy customer serv... Show more

Product Specialist

EAG AutomotiveMount Pleasant, Texas, United States
Full-time

If you’re ready to kick your sales career into overdrive, now is the perfect time to join our team of automotive sales professionals.This is an opportunity for you to turn your sales skills, excell... Show more

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Product Specialist

Product Specialist

BlueprintLehi, UT, United States
30+ days ago
Job type
  • Full-time
Job description

About Rocketlane

Rocketlane is a fast-growing, innovative SaaS company making waves in customer onboarding and professional services automation.


Our mission? To empower B2B companies with a smooth, consistent, and efficient way to onboard customers and manage client projects—reducing chaos and boosting customer satisfaction across industries.

We’re a close-knit team of over 200+ passionate professionals, all focused on building a product that teams love to use. Our journey has been fueled by $45M in funding from top investors, including 8VC, Matrix Partners, and Nexus Venture Partners.

What will you do ?


  1. Receive and triage incoming cases (email, phone, and web)

  2. Provide product support to clients related to technical and operational aspects of the product, including troubleshooting, educating on product features, and providing related product integrations (eg. Salesforce, Jira etc.)

  3. Collaborate and communicate/escalate issues with other Product Support team members

  4. Deliver a consistent, responsive, and satisfying customer experience at each touchpoint

  5. Be responsible for the collation of key metrics/data points to enable reporting and analysis of customer satisfaction

  6. Train customers in software platform basics and provide progressive guidance throughout the implementation and go-live process.

You should apply if

  1. 2 - 4 years of experience in a Product Support role.

  2. Strong verbal and written communications skills

  3. Tech-savvy individual with customer-first mentality and enthusiasm to build customer loyalty

  4. Excellent organisational skills, diligent working style and an eye for detail

  5. Excellent customer service and interpersonal skills.

  6. Very Much open to working in the US shift.

Why join us?

At Rocketlane, we’re all about building a great product and a great place to work. Here’s why you’ll actually look forward to Mondays:


  • Impact and ownership: You won’t just be another cog in the machine; here, you’re more like a turbocharged engine part. Bring your ideas, make them happen.

  • Work with the best: We’re a team of passionate, quirky, and ridiculously talented people. Come for the work, stay for the memes.

  • Celebrate wins: Whether we’re hitting major milestones or celebrating new funding, we like to mix it up. From rap videos to team outings, we believe in celebrating big.

  • Learn and grow: We’re all about learning—and we’re not just talking about the latest SaaS trends. You’ll grow your career, pick up new skills, and maybe even learn to love Excel (or at least tolerate it).

  • Flexibility and balance: While we love collaborating in the office five days a week, we know everyone has their own rhythm. That’s why we offer flexibility around hours—so you can bring your best energy, whether you’re an early bird or a night owl. Pajamas optional (at least outside the office).

  • Best-in-Class Benefits:

    • Comprehensive medical, dental, and vision coverage for full-time employees and their dependents.

    • Industry-first HSA benefits.

    • Flexible Time Off

    • Generous 401(k) match to support your financial future.