Professional services consultant serp_jobs.h1.location_city

Your Career

In this role you will be at the intersection of two of the most transformative technologies of our time : Artificial Intelligence and Cybersecurity. You will be a key expert in our brand-new AI Security services built on the foundations of Prisma AIRS and the cutting-edge technology from our Protect AI acquisition. You will lead our customers through the complex but critical process of securing their AI and Machine Learning (ML) pipelines from development to runtime. This is a unique opportunity to become a foundational member of a team that is defining the best practices for AI Security in the real world.

Your Impact

Lead and execute customer-facing projects to deploy and operationalize the Prisma AIRS suite including AI Model Scanning and AI Red Teaming solutions.

Act as the subject matter expert (SME) for customers and internal teams on securing the entire AI / ML development lifecycle.

Design and implement security solutions that protect against novel threats targeting Large Language Models (LLMs) and other ML systems such as model poisoning prompt injection and data evasion.

Develop and deliver technical workshops best practice guides and strategic recommendations to help customers build a robust AI security posture.

Collaborate directly with our Product Management and Engineering teams acting as a crucial conduit for field feedback to shape the future of our AI security products.

Create and maintain technical documentation delivery templates and reusable intellectual property to scale our practice globally.

Troubleshoot and solve complex technical challenges related to AI model security runtime environments and API integrations.

Qualifications : Your Experience

• 8 years of experience in a customer-facing technical role such as Professional Services Solutions Architecture Consulting or Technical Account Management.
• Strong foundational knowledge of cybersecurity principles and public cloud platforms (AWS Azure GCP).
• Hands-on experience with AI / ML concepts frameworks (e.g. TensorFlow PyTorch) and the ML operational lifecycle (MLOps).
• A solid understanding of Large Language Models (LLMs) and the unique security challenges they present.
• Proficiency in scripting and automation particularly with Python and Terraform.
• Proven experience in identifying and mitigating the OWASP Top 10 for LLM threats (e.g. Prompt Injection Model Poisoning Data Leakage). You should have experience with tools and techniques for testing LLM vulnerabilities.
• Exceptional communication presentation and problem-solving skills with the ability to explain complex technical concepts to both technical and non-technical audiences.

Nice-to-Haves (The Differentiators) :

Additional Information :

The Team

Our Professional Services team is critical to our success and mission. As part of this team you enable customer success by providing support to clients post-sale. Our dedication to our customers doesnt stop once they sign it evolves.

As threats and technology evolve we stay in step to accomplish our mission. Youll be involved in implementing new products transitioning from old products to new and fixing integrations and critical issues as they are raised. But you wont wait for them to be raised youll seek them out too. We fix and identify technical problems with a pointed focus of providing the best customer support in the industry.

Compensation Disclosure

The compensation offered for this position will depend on qualifications experience and work location. For candidates who receive an offer at the posted level the starting base salary (for non-sales roles) or base salary commission target (for sales / commissioned roles) is expected to be between $140000 - $192500 / YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

Were problem solvers that take risks and challenge cybersecuritys status quo. Its simple : we cant accomplish our mission without diverse teams innovating together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need please contact us at   .

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace and all qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Remote Work : Yes

Employment Type : Full-time

Key Skills

Close Protection,Credit Control,Customer Service,Government,Analytics

Department / Functional Area : Engineering

Experience : years

Vacancy : 1