Program analyst Jobs in Anchorage, AK

THIS IS A TEMPORARY EMPLOYMENT OPPORTUNITY Position Summary:

• The Program Analyst supports the State of Alaska Disaster Case Management Program by providing programmatic, analytical, compliance, and operational support.
• This position is responsible for monitoring program performance, maintaining program documentation, supporting quality assurance activities, analyzing program data, and ensuring compliance with applicable program requirements and standards.
• The Program Analyst works closely with program leadership, Constituent Services Managers, Disaster Case Managers, Resource Navigators, and external stakeholders to support effective service delivery and continuous program improvement.
• This role assists with reporting, performance monitoring, policy implementation, training support, and program evaluation activities.

Job Duties and Responsibilities include:

• Support the development, implementation, and maintenance of program policies, procedures, and operational guidance.
• Monitor program activities to ensure compliance with state, federal, and program-specific requirements.
• Collect, analyze, and report program performance metrics, case management outcomes, and operational data.
• Develop and maintain dashboards, reports, and tracking tools to support program management and decision-making.
• Conduct quality assurance reviews of case files, referrals, documentation, and program records.
• Identify trends, performance gaps, and opportunities for process improvement and operational efficiencies.
• Assist with preparing reports, presentations, briefings, and other deliverables for program leadership and stakeholders.
• Support program audits, monitoring activities, and compliance reviews.
• Coordinate with training staff to ensure policies, procedures, and program updates are incorporated into training materials.
• Maintain knowledge of disaster case management principles, recovery programs, and applicable guidance.
• Support data integrity, records management, confidentiality, and information security requirements.
• Assist with resource tracking, workflow monitoring, and program operational planning activities.
• Perform other duties as assigned.

Skills and Competencies:

• Strong analytical, organizational, and problem-solving skills.
• Excellent attention to detail and ability to manage large amounts of information accurately.
• Strong written and verbal communication skills.
• Ability to analyze data and translate findings into actionable recommendations.
• Experience developing reports, dashboards, and performance metrics.
• Ability to work independently while supporting a multidisciplinary team.
• Strong time management skills and ability to meet deadlines in a fast-paced environment.
• Proficiency in Microsoft Excel, Word, PowerPoint, and other data management tools.

Preferred Skills:

• Familiarity with disaster recovery programs, FEMA Individual Assistance programs, and Disaster Case Management principles.
• Experience supporting quality assurance, compliance, auditing, or program evaluation activities.
• Experience with case management systems, data reporting platforms, and performance monitoring tools.
• Knowledge of trauma-informed and survivor-centered service delivery models.

Education and Experience:

• Associate's or Bachelor's degree in Business Administration, Public Administration, Emergency Management, Data Analytics, Social Sciences, Human Services, or a related field preferred.
• Minimum of two (2) years of experience supporting program operations, compliance, reporting, quality assurance, case management programs, disaster recovery programs, or related government-funded initiatives.
• Experience working with grant-funded, federally funded, or state-administered programs preferred.
• Strong proficiency in Microsoft Office Suite, particularly Excel.
• Ability to pass a criminal background check.

Work Environment:

• Primarily office or remote work environment with occasional field or stakeholder engagement activities.
• May require travel throughout Alaska to support program operations.
• Local hires are strongly encouraged.
• May require evening, weekend, or holiday work based on operational needs.
• Ability to work in a dynamic and evolving disaster recovery environment.

Job Location:

• Anchorage, AK Job Description Disclaimer This position description incorporates the job's core responsibilities.
• It recognizes that other related duties not specifically mentioned might also be performed and that not all responsibilities may be carried out depending on operational needs.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, national origin, disability, or status as a protected veteran.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
• Upon hire, secondary employment and other employment restrictions must be disclosed and approved.
• Tidal Basin Holdco, LLC, and its subsidiaries and affiliated companies, which includes Tidal Basin Government Consulting, LLC are an Equal Employment Opportunity Employer . Powered by JazzHR