Program analyst h1.location_city

Shape the Future of Career-Ready Education

Brandeis University’s Center for Careers and Applied Liberal Arts (The Center) is seeking a strategic, systems-minded professional to serve as the Microcredentials Program Business Analyst. This is a high-impact role for an individual who thrives at the intersection of technology, student engagement, and applied learning, and who is motivated to build and sustain a digital ecosystem that helps students translate their experiences into career-ready competencies.

In this role, you will lead the implementation and long-term administration of Suitable, the University’s student engagement and microcredentials platform. From launch through steady-state operations, you will ensure Suitable serves as the trusted digital home for co-curricular and experiential learning, connecting campus involvement, competency development, and career outcomes.

The hiring range for this position is $82,500 - $92,500.

What You Will Do

Phase I: Platform Implementation and Launch (25%)

• Design the functional architecture of Suitable, structuring activities, achievements, and competencies to align with institutional learning goals.
• Build and refine workflows for experience submissions, approvals, and student reflections.
• Partner with Information Technology Services (ITS) to define business requirements for integrations with the Workday Student Information System, the Learning Management System, and Single Sign-On.
• Develop training materials and co-lead onboarding workshops for faculty, staff, and student organizations in collaboration with the ITS Change Management Office.

Phase II: Ongoing System Administration and Optimization (45%)

• Serve as the primary administrator and functional owner of Suitable, acting as the main point of contact for the vendor.
• Manage user permissions, troubleshoot platform issues, implement feature enhancements, and translate evolving institutional needs into system solutions.
• Monitor data integrity and produce regular reports highlighting student engagement trends and competency attainment.
• Curate and oversee the campus-wide Engagement Calendar, ensuring events and high-impact practices are accurately captured and incentivized.
• Deliver ongoing training, maintain system documentation, and communicate updates and changes to stakeholders across campus.

Microcredentials and Career Readiness (30%)

• Implement approved microcredential pathways, including guided pathways and digital badges that certify skill development.
• Map co-curricular and experiential learning opportunities to NACE Career Readiness Competencies.
• Support students and Center staff in translating engagement data into resumes, LinkedIn profiles, and interview narratives.

What You Bring

Required Qualifications

• Bachelor’s degree required; Master’s degree preferred in Higher Education, Student Affairs, Educational Technology, or a related field.
• Three to five years of experience in higher education, ideally within career services, student engagement, registrar, or academic support environments.
• Demonstrated experience administering a SaaS platform such as Suitable, Handshake, Salesforce, Canvas, or Blackboard.

Preferred Skills and Strengths

• Strong understanding of student development theory and the career readiness landscape.
• Ability to configure systems, manage user roles and permissions, and troubleshoot logic-based workflows.
• Data fluency, including experience using Excel or business intelligence tools such as Tableau to create clear, compelling narratives from engagement data.
• Demonstrated change management skills and comfort leading organizations through the adoption of new technology.
• Ability to collaborate effectively with information technology professionals, faculty, student affairs staff, and external vendors.
• Familiarity with digital badging standards, competency-based learning, and Open Badges frameworks.
• Commitment to ensuring engagement opportunities and microcredential pathways are accessible to all student populations.

Why This Role Matters

This position plays a pivotal role in helping students connect their campus experiences with post-graduate success. You will influence how learning is recognized, how skills are documented, and how students articulate their career readiness, while helping the University build a scalable, data-informed microcredentialing strategy.

If you are motivated by building systems, translating complexity into clarity, and advancing meaningful learning pathways, we encourage you to apply.

Pay Range Disclosure

The University's pay ranges represent a good faith estimate of what Brandeis reasonably expects to pay for a position at the time of posting. The pay offered to a selected candidate during hiring will be based on factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience and education/training, internal peer equity, and applicable legal requirements.

Equal Opportunity Statement

Brandeis University is an equal opportunity employer which does not discriminate against any applicant or employee on the basis of race, color, ancestry, religious creed, gender identity and expression, national or ethnic origin, sex, sexual orientation, pregnancy, age, genetic information, disability, caste, military or veteran status or any other category protected by law (also known as membership in a "protected class").