Program analyst serp_jobs.h1.location_city

Sales Strategy Support Analyst

The J.P. Morgan Wealth Management (USWM) business is focused on helping investors achieve their long-term financial goals and is comprised of the Chase wealth management business, J.P. Morgan Advisors, Personal Advisors and Self-Directed - our digital investing platform. The combined business has ~$600 billion in Assets Under Management and ~5,000 advisors located across 3,500 branches and 20 offices.

As an Analyst on the Sales Strategy Support team, you will help execute and analyze client transfer programs, ensuring our processes align with business strategy and client needs. This position is ideal for a thorough and eager learner who can manage transfer opportunities, coordinate with partners, and ensure professional handling of client transfers. You will gather, document, and track client transfers, working closely with field leaders, advisors, and other stakeholders to ensure that client transfers are managed with professionalism and care. This role requires a diligent and detail-focused individual with sound judgment, capable of handling multiple priorities and committed to improving client satisfaction and business outcomes. Your commitment to improving client satisfaction and business outcomes will be essential to your success.

Job Responsibilities

• Respond to field inquiries on the program, including process, policy, and reporting; communicate program and policy changes to leadership, managers, field, and support partners; maintain program overview materials and field call lists.
• Gather and document transfer requests; provide ongoing updates to Advisors and Managers while details are under review.
• Confirm transfer classifications with all partners and provide updates to Advisors and Managers after transfer finalization.
• Provide regular updates to Advisors and Managers; track transfers and coordinate revenue share review; submit revenue shares to the incentive system and coordinate with Finance and Controllers to execute economic arrangements across channels.
• Support reporting and analytics on identified transfers and results, including flows, revenue, and assets that will be used to keep managers and executives informed on program status
• Help identify risks and escalate issues, contributing to a solution-focused resolutions

Required Qualifications, Capabilities, and Skills

Preferred Qualifications, Capabilities, and Skills :

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and / or discretionary incentive compensation, paid in the form of cash and / or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.