Program associate [h1.location_city]

Summary

Program Support Assistant provides administrative clerical and technical support to the Nurse Manger and Home Telehealth Lead for the Home Telehealth Program. The work follows a sequence of steps / processes that the employee can follow without supervisory assistance. Duties are varied routine / non-routine consist of collecting and analyzing data and assisting with coordination of enrolled patients. Serves as point of contact for patients medical center staff and community agencies. .

Duties

This position is located under Nursing Service Home Telehealth program at the

Department of Veterans Affairs Northern California Health Care System (VANCHCS)

which is a major inpatient and outpatient tertiary referral center with two hospital-based

divisions serving the VA Sierra Pacific Network (VISN 21). VANCHCS is an integrated

health care delivery system offering a comprehensive array of medical surgical

rehabilitative mental health and extended care to veterans in Northern California.

Major duties include but are not limited to the following :

• Responsible for analyzing program specific reports from various databases ;software applications to draw information from a wide variety of sources including the VSSC; tracking statistical information in support of program operations.
• Prepare reports : design detailed charts and graphs; and conducting special management studies requiring written presentations of findings
• Recommendations forecasts and justifications; access status or outcomes in relation to established performance measures goals and objectives.
• Receives and processes documents and reports in accordance with established procedures Identifies issues problems or conditions and seeking alternative solutions based on evaluation of the intent of applicable rules regulations and procedures.
• Interface and be considered as an expert on a variety of computer

software programs such as Microsoft Word Excel Skype PowerPoint Access for purposes of preparing reports documentation data tracking recording keeping and assisting patients and the Home Telehealth (HT) staff.

variety of programmatic costs and responsible for compiling various budget reports as

requested as well as maintaining accurate account of actual expenditures.

Work Schedule : Intermittent scheduled according Services requirements

Telework : This position NOT authorized for telework.

Virtual : This is NOT a virtual position.

Position Description / PD# : Program Support Assistant (OA) / PD00430-O

Requirements

Conditions of employment

Qualifications

To qualify for this position applicants must meet all requirements by the closing date of this announcement 02 / 13 / 2026.

You may qualify based on your experience as described below :

For more information on these qualification standards please visit the United States Office of Personnel Managements website at

Education

There is no educational substitution at this grade level.

Additional information

Under the Fair Chance to Compete Act the Department of Veterans Affairs prohibits requesting an applicants criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process visit Human Resources and Administration / Operations Security and Preparedness (HRA / OSP) at The Fair Chance Act.

Reasonable Accommodation (RA) Requests : If you believe you have a disability (i.e. physical or mental) covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position after notification of the adjudication of your request you will receive an email invitation to complete the USA Hire Competency Based Assessments based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

Receiving Service Credit for Earning Annual (Vacation) Leave : Federal Employees earn annual leave at a rate (4 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice your most recent performance rating and your most recent SF-50 noting current position grade level and duty location) and be found well-qualified for this vacancy. To be well-qualified : applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPMs Career Transition Resources website at should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Required Experience :

Junior IC

Key Skills

Gems Jewellery,Flight Operations,Logistics & Administration,Analysis,Claims Investigation

Employment Type : Temp

Experience : years

Vacancy : 1

Yearly Salary Salary : 49837 - 64785