Program coordinator [h1.location_city]

Shift and Status

Full-time 8 : 00 a.m. to 4 : 30 p.m.

Job Summary

The Program Coordinator is a member of the leadership team who provides clinical and administrative support of the day-to-day operations for the clinics and / or diagnostics workflows within the department. Partners with the supervisor / manager / director to coordinate and support patient registrations / scheduling / billing-coding while monitoring and tracking denials.

The Program Coordinator support for all front-desk team members in leading education training and ongoing competency. The Program Coordinator provides direction and support for supervisors manager Medical Director and / or director related to clinical quality & safety day-to-day operations and finance.

Essential Functions

• Assists with ensuring compliance with accrediting and regulatory agencies such as however not limited to AASM and Joint Commission guidelines.
• Responsible for education of front desk staff.
• Perform competency assessments of clinic staff.
• Utilizing the PDCA and / or Kaizen methods; coordinates the performance Improvement activities.
• Develops and oversees data collection for and the assessment of projects as they pertain to the department.
• Works with manger / director to meet / exceed monthly budget expectations.
• Coordinates physician and physician extender (NP) schedules to maintain optimal support.
• Other Responsibilities :
• Performs other duties to meet the needs / objectives of the department.
• Consistently responsible for expectations related to behavior and performance and to meet the individual and departmental objectives established for People and Systems Quality and Safety Service Growth Finance and Education and Research.
• Participates in department based as well as corporate based monthly / bi monthly / annual meetings.
• Uses age and cultural related physical intellectual psychosocial and developmental attributes in assessment planning implementation and evaluation of patient and family needs.
• Assists in leading front-desk team (secretary medical assistants) which may include input and training of new hires facilitating new change projects in support of ongoing operations.
• Assists with special projects facilitator of policy / procedure updates hire and training / education of secretarial staff and medical assistants. Flexible work schedule and site visits.
• Maintain and updates front office policies / procedures assures compliance with Joint Commission and AASM guidelines.
• Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis.
• Performs other duties as assigned.

Qualifications

Required

About Corewell Health

As a team member at Corewell Health you will play an essential role in delivering personalized health care to our patients members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators leaders and innovators that continue to build on one shared mission statement - to improve health instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

Comprehensive benefits package to meet your financial health and work / life balance goals. Learn more here.

On-demand pay program powered by Payactiv

Discounts directory with deals on the things that matter to you like restaurants phone plans spas and more!

Optional identity theft protection home and auto insurance pet insurance

Traditional and Roth retirement options with service contribution and match savings

Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Medical Office Building West / East - 3535 W 13 Mile Road - Royal Oak

Department Name

Kidney Acquisition Center - Royal Oak

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

8 : 00 a.m. to 4 : 30 p.m.

Days Worked

Monday to Friday

Weekend Frequency

N / A

CURRENT COREWELL HEALTH TEAM MEMBERS Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members patients visitors and community. We require a drug-free workplace and require team members to comply with the MMR Varicella Tdap and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process to perform the essential functions of a job or to enjoy equal benefits and privileges of employment due to a disability pregnancy or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race color national origin sex disability age religion genetic information marital status height weight gender pregnancy sexual orientation gender identity or expression veteran status or any other legally protected category.

An interconnected collaborative culture where all are encouraged to bring their whole selves to work is vital to the health of our organization. As a health system we advocate for equity as we care for our patients our communities and each other. From workshops that develop cultural intelligence to our inclusion resource groups for people to find community and empowerment at work we are dedicated to ongoing resources that advance our values of diversity equity and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

Required Experience :

IC

Key Skills

Project / Program Management,Program Management,Developmental Disabilities Experience,Organizational skills,Data Collection,Meeting Facilitation,Utilization Review,Administrative Experience,Program Development,Public Speaking,Supervising Experience,Social Work

Experience : years

Vacancy : 1