Program manager serp_jobs.h1.location_city

Salary : Depends on Qualifications

Location : Houston, TX

Job Type : Regular Full-time

Job Number : 15463

Department : Universal Services

Opening Date : 08 / 19 / 2025

Closing Date : 9 / 20 / 2025 11 : 59 PM Central

Max Number of Applicants : 99

Position Description

About Harris County and Universal Services :

Harris County Universal Services (Universal Services) is transforming the way the County does business and seeking IT Program Managers to join our team.

Universal Services is the enterprise IT solutions center for the departments and offices of Harris County, providing Information Technology, Public Safety and Justice Technologies, 311 Constituent Engagement Services, Fleet Services, and Records and Information Governance Services.

Harris County is the third largest and most diverse county in the nation, with a population of more than 4.7 million. Harris County Commissioners Court, the County's governing body, directs a budget of more than $4 billion providing essential services including flood control, infrastructure, healthcare, housing, and justice administration.

This is a great time to join Universal Services as we enhance critical services to Harris County residents and internal customers.

Position Overview :

This posting is for up to 5 Program Managers in the program areas of Administrative, Infrastructure, Justice, Law Enforcement and Commissioners Court.

In Harris County Universal Services, the IT Program Manager is responsible for managing and coordinating technology programs and related projects across Harris County departments. This role involves overseeing the successful execution of assigned programs within portfolios, ensuring alignment with organizational goals, managing resources, and facilitating collaboration amongst cross-functional teams. The Program Manager plays a key role in driving program delivery, resolving issues, and ensuring high quality outcomes and compliance throughout the life cycle.

Job Responsibilities :

Program Management & Execution

• Plan and manage an IT program with related projects that are aligned with HCUS and stakeholder department strategies.
• Oversee project charter scope, timelines, milestones, and deliverables.
• Track program performance against goals, schedules, and budgets.
• Identify and mitigate risks, issues, and dependencies affecting program success.

Stakeholder Engagement

Project Coordination & Oversight

Team Collaboration & Support

Process & Governance

Quality Assurance

Harris County is an Equal Opportunity Employer

https : / / hrrm.harriscountytx.gov / Pages / EqualEmploymentOpportunityPlan.aspx

If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net.

This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

Requirements

Education :

Experience :

Knowledge, Skills, and Abilities :

Applicants for this position will be subject to a criminal background check that includes being fingerprinted. This applies to any position with network access to Criminal Justice Information Services (CJIS) or access to an area where CJIS is received, maintained or stored either manually or electronically (i.e. custodian, maintenance).

Automatic Disqualification :

NOTE : Qualifying education, experience, knowledge and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

Preferences

General Information

Location :

Work Schedule :

Work Arrangement :

Employment may be contingent on passing a drug screen and meeting other standards.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.

HARRIS COUNTY EMPLOYEE BENEFITS

Harris County offers a highly competitive benefits program, featuring a comprehensive group health plan and defined benefit retirement plan.

The following benefits are offered only to Harris County employees in regular (full-time) positions :

Health & Wellness Benefits

Paid Time Off (PTO)

Retirement Savings Benefit

The following benefits are available to Harris County employees in full-time and select part-time positions :

In accordance with the Harris County Personnel Regulations, group health and related benefits are subject to amendment or discontinuance at any time. Harris County Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.

For plan details, visit the Harris County Benefits & Wellness website :

Which of the following best describes your highest level of education completed as it relates to this position?Qualifying information must be documented in the Education section of your application.

If you selected a college degree in response to the previous question, which of the following best describes your major?

Please describe your educational background including level of education completed, area of study and completed major and minor programs.

Which of the following best describes your verifiable experience in program or project management, ideally in IT environments?(To be considered, qualifying experience must be documented in your application's employment history)

Please provide details about your verifiable experience in program or project management, ideally in IT environments.Do not use "Please see Resume" or "See Resume"(To be considered, qualifying experience must be documented in your application's employment history)Please include your (a) role(s), (b) types of organizations, (c) scope of duties and responsibilitiesIf you do not have this experience, please type "None" in the space provided.

Do you have a PMP (Project Management Professional) certification, Program Management Professional (PgMP) certification, and / or related certifications?

Required Question