The Program Director will play a key role on the Consulting team as we continue on our high-growth journey.In this role, you'll be hands on, managing multiple complex cloud-based SaaS integration p...[show_more][last_updated.last_updated_variable_days]
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Foxconn Industrial InternetHouston, TX, US
[job_card.full_time]
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LifeWise AcademyHouston, TX, United States
[job_card.part_time]
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Abacus Service CorporationHouston, TX, US
[job_card.full_time]
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[job_card.full_time]
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Deutsche WindtechnikHouston, TX, US
[job_card.internship]
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[job_card.full_time]
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[job_card.full_time]
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Genesys WorksHouston, TX, US
[job_card.full_time]
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[job_card.full_time]
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[job_card.full_time]
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State of TexasHouston, Texas
[job_card.full_time]
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[job_card.permanent]
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Program Director
CMA CGMHouston, TX, United States
[job_card.full_time]
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world.Present in 170+ countries and with more than 110,000 employees spread over 1,50...[show_more][last_updated.last_updated_variable_days]
Program Director
CEVA LogisticsHouston, TX, US
[job_card.full_time]
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world.Present in 170+ countries and with more than 110,000 employees spread over 1,50...[show_more][last_updated.last_updated_30]
The Program Director will play a key role on the Consulting team as we continue on our high-growth journey. In this role, you'll be hands on, managing multiple complex cloud-based SaaS integration projects from start to finish. You will become a trusted adviser to our customers, building strong relationships with both clients and internal stakeholders, leading a team to deliver the highest customer satisfaction. You're a great fit if you thrive in a fast-paced environment and are a dynamic, collaborative leader that has a track record of rallying and mentoring teams to success.
Responsibilities :
Build and strengthen relationships with assigned portfolio of external and internal stakeholders to drive a high-quality experience for our clients.
Orchestrate and lead HighRadius implementation services and affiliated projects for assigned portfolio of clients (5-10), including activities such as developing plans, estimations, defining scope, facilitating change management, negotiations, etc
Provide insights and industry experience in building and iterating upon best practices and benchmarks from completed projects. Resulting to a high satisfaction and low-effort experiences for our clients.
Achieve strategic trusted adviser-level relationship with Clients. Create a win-win solution for clients and HighRadius, balancing interests to drive value and ROI for all
Manage client expectations, risks and project issues. Triage client escalation while working with CVMs and HRC leadership.
Anticipate and mitigate change in scope, ensuring that project is delivered on-time and on-budget. Conduct and implement a balanced scope and change request process.
Lead and enable an agile, customer-obsessed team of project managers and consultants
Identify and provide org change management assessment to determine OCM requirements (training, communications, benefits realization)
Requirements :
Bachelor's degree required
10+ years of progressive consulting end-to-end project management experience, including experience working with external clients
Experience in functional or technical role program managing O2C implementations
Independent thinking with keen problem solving skills
High organization and prioritization skills
Excellent verbal, written and interpersonal skills