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Safe Harbor Marinas, LLC (SHM) is the largest owner and operator of marinas in the world.
As a fast-growing company, SHM cultivates a team dynamic of passionate individuals led by the sharpest minds in the industry in order to serve the vibrant boating community that encompasses the SHM network.
SHM Teammates are committed to thinking critically, providing outstanding service and building relationships with all whom we serve.
SHM offers professional education and training opportunities and the chance to work with and learn from highly experienced professionals in the Marine industry.
In addition, SHM offers eligible employees benefits such as: Full Benefits Package Including 401(k) Plan Orthodontic Coverage Paid Time Off Paid Holidays Paid Parental Leave Fertility Assistance Relocation Opportunities Paid Uniforms Boating DiscountsTuition Reimbursement ProgramTool Repurchasing ProgramABYC Training The Project Manager is responsible for providing support to the Service Director, Service Team, and customers.
Responsibilities include liaising with customers and determine needs, providing clear and precise instructions on the work order for the technician, estimating and scheduling the work required, following through to make sure the work is completed correctly the first time in a timely manner and invoicing and collecting payment in a prompt and timely manner prior to vessels departure.
Essential Duties and Responsibilities Provide support to Service Director, Service Team, and customers Determine all needs and act as liaison between customers and Service Director Provide clear and precise instructions on the work order for technicians Estimate and schedule all required work Ensure all work orders are completed in a timely manner Generate invoice for all work provided by service departments Collect payment in a timely manner Continuously meets ongoing company goals Available to work overtime when required to meet deadlines Safety and Environmental Responsibilities Follow SHM Safety and Environmental rules and complete required related training.Wear proper personal protective equipment (may include safety glasses, gloves, life jackets and/or hard hats) as required for the task or work area.Report all accidents, injuries, spills and near misses immediately.
Technical and Physical Requirements High school diploma or equivalent required5 years relevant experience preferredProficient in Microsoft OfficeExcellent customer service skill requiredABYC and/or manufacturer certifications preferredAbility to ascend and descend a ladderMust carry own toolsAbility to work in confined spacesAbility to lift 50 poundsBasic boat handling skills a plusAny skills considered standard that a Project Manager should possess Minimum Soft Skills Qualifications Eagerness to engage in a growing, fast paced, and industry-leading companyConsistently treats others with dignity and respectGenuinely serves others with humility and a positive attitudeFrequently demonstrates a bias toward actionAlways communicates effectively and courteously with fellow teammates and membersContinuously follows policies and procedures while seeking out new and better ways of accomplishing dutiesShows resolve and overcomes difficulties in a positive and productive mannerGladly provides responsive, and high level of service to our teammates and membersEagerly puts forth the extra effort to accomplish dutiesAdapts quickly and efficiently to changing priorities in order to meet teammate or member needs Safe Harbor Marinas provides equal employment opportunities (EEO) to all employees and applications for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
In addition to federal law requirements, Safe Harbor complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
The policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Additional disclosures available at https://shmarinas.com/hr-disclosures/.
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