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Carrier Relations Analyst II

Segra is searching for a qualified and experienced Carrier Relations Analyst II to join us in a full-time capacity.

Location Requirement: This work arrangement for this role is a hybrid position, requiring three (3) days in the office, with flexibility to work remotely two (2) days each week. We are open to any Segra office location.

Role Overview: Carrier Relations Analyst II will be responsible for sourcing network capacity via telecom carriers. This includes locating and evaluating optimal vendors to develop telecommunications solutions for the company. Soliciting price quotes for wave, ethernet, dark fiber and internet services. The Carrier Relations Analyst II will work with the Director, Carrier Relations on vendor selection, quote requests and ordering. The Carrier Relations Analyst II will assist in coordinating the company's efforts in responding to existing and potential customer quote proposal requests.

Required Qualifications:

• Minimum of 3 years of experience in sales support and/or Telecom provider support.
• Must have prior experience in the Telecommunications industry.
• Associate's degree in business related field or a combination of relevant education and experience.

Preferred Qualifications:

• Experience doing Telecom pricing
• Associate degree in business related field or a combination of education and experience
• Strong knowledge of Telecommunications services, network and products.
• Experience in access planning, network planning and reporting.
• Strong negotiating skills.
• Proficient with Microsoft Office suite, particularly Word and Excel.
• Strong organizational, problem solving and time management skills.
• Strong interpersonal and communication skills to motivate and work closely with a diverse, cross functional team of professionals including sales, project management and finance.
• Ability to work independently.

About Segra: Segra is one of the largest independent fiber network companies in the nation, able to offer state-of-the-art communication solutions backed by always-on customer service. We are known for our future-forward infrastructure and state-of-the-art voice and data technology solutions for businesses and the public sector, as well as wholesale transport services to some of the world's largest carriers. Our network features the latest advances in IP, ethernet, and dark fiber architectures, as well as high performance data centers. Furthermore, our network powers technology solutions such as hosted voice, security, and cloud.

Segra has engineered our entire company operations to put our customers at the very center of everything we do. We invest in the communities we serve by hiring locally and continually upgrading our network infrastructure. Segra has over 1200 employees, 500k+ on-net and near-net buildings, and 44k+ fiber-route miles. We exist purely to help businesses within our footprint be successful.

Benefits Overview: Segra offers a very robust benefits package to our full-time employees, some of which include:

• Medical, dental, vision insurance
• Life insurance
• 401(k) match
• Flexible Spending/Health Savings Accounts
• Tuition and gym reimbursements
• Vacation/PTO, paid holidays, floating holidays
• Volunteer days, parental leave
• Legal, accidental, hospital indemnity, identity theft, pet insurance

Our Commitment to Equality: Segra is an equal opportunity employer and prohibits discrimination of any kind. Segra does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Salary Range: $55,230 - $77,000

Beyond competitive health and retirement benefits with immediate 401(k) vesting, Segra also invests in your total well-being through programs supporting physical, mental, financial, and social wellness.